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Water near a Samsung ice maker can come from several places, so the puddle alone does not identify a failed part. Start by noting exactly where the water appears. Dispenser drips may come from ice melting in the chute because its seal does not meet the bucket; a puddle elsewhere may be condensation or a spill. If the leak followed a move or door removal, a disturbed water line or coupler is another possibility. Samsung’s troubleshooting guidance recommends service if the leak returns after cleanup.
Start with where the water appears
Dry the water and look for its source before attempting a repair. Samsung treats water inside the refrigerator, dripping at the dispenser, and leaks around water connections as different symptoms. That distinction matters: a chute gasket is relevant only if you see dispenser dripping and confirm a gap at the seal.
| Where you see water | Possible explanation | First check |
|---|---|---|
| Puddle or frozen sheet inside the refrigerator | Condensation, including after a recent power interruption, or a spill from food or a container | Clear and dry the area, then check whether water returns. Samsung advises service for a returning leak. Samsung guidance |
| Drips from the water or ice dispenser | Ice residue in the chute, or a gap between the chute gasket and ice bucket that lets warm air in and melts ice | Clear residue, dry the chute, and check that the gasket sits flush against the bucket. Samsung guidance |
| Leak after moving the refrigerator, installation, or door removal | A water line or coupler may not be seated properly if it was disturbed | Use the model’s manual for any inspection of lines or couplers. Samsung notes that a poorly connected line under the hinge cover can allow air into the coupler and cause a drip. Samsung guidance |
What to check for dispenser drips
- Remove visible ice residue. Clear ice from the dispenser chute and dry the area, then watch to see whether dripping stops.
- Inspect the seal. With the bucket properly seated, check whether the gasket around the chute meets the ice bucket without a visible gap. A gap can admit warm air, melt ice, and lead to drips. Samsung points to its refrigerator-leveling guidance when addressing a poor seal: Samsung troubleshooting.
- Confirm the bucket is seated and locked. A bucket that is not fully in place can interfere with the seal. Follow your model’s manual rather than forcing the bucket or adjusting parts by guesswork.
If inspection confirms a poor chute-to-bucket seal, a replacement gasket may be relevant. Samsung’s guidance does not identify a universal gasket part number; match any part to the refrigerator’s full model number. A gasket is not a general fix for an unexplained puddle or a leak from a water connection.
If the leak began after a move or door removal
Moving the refrigerator, installing it, or removing its doors can disturb water lines and couplers. Samsung identifies a poorly connected line under the hinge cover as one possible cause of a drip. Check the model-specific manual for access instructions, and do not dismantle a connection if you are unsure how to restore it securely. If the leak persists or the connection is not clearly accessible, arrange service.
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- This Is An O.E.M. Authorized Part
- Fits With Various Samsung Brand Models
- Oem Part # Da97-15217A
- Country Of Origin: Korea, Republic Of (South)
Model-specific issue: swapped dispensing on RS27T and RS22T
On Samsung RS27T and RS22T models, cross-connected water lines can cause the water and ice dispensing functions to be swapped. Samsung identifies correcting the connections as the resolution for this specific symptom. Do not assume this applies to other models; verify the complete model number and use its instructions. Samsung troubleshooting guidance.
When to check water pressure—and when to call a plumber
For relevant dispenser-equipped models, Samsung gives two operational checks: the water supply should dispense 6 ounces (three-quarters of a cup) in under 10 seconds, and the minimum pressure for relevant supply checks is 20 psi. These are model-dependent troubleshooting checks, not universal specifications for every Samsung refrigerator. Follow the exact manual for your model. If household water pressure is the concern, contact a plumber rather than modifying the refrigerator’s supply.
Rank #2
- Fits Ice Maker
- Genuine OEM Part
- Replaces Part Numbers: DA97-15217A,DA97-15217B,DA97-15335A,DA97-12317A,DA97-12317B
Do not manually defrost the ice maker
Samsung warns against manually defrosting the ice maker because doing so may damage it. If automatic defrost is not working, or ice-maker leakage continues, arrange service instead of applying heat or attempting a manual defrost. Samsung’s Philippines support page also discusses basic defrost-drain troubleshooting; use your own model’s manual for applicable instructions.
Quick Recap
Rank #4
- 【High quality】DA97-14474C assy tray ice is pollution-free, safe, hygienic, premium and highly durable materials guaranteed to exceed OEM specifications. The surface of the DA97-14474A ice bucket is smooth and easy to clean, not easy to residual odor or dirt, convenient for users to clean and maintenance. Size: 18.19in*10.24in*5.43in. Please compare the size with your ice bucket before purchasing.
- 【Part Number】DA97-14474C ice container compatible with samsung refrigerator. Part number: DA97-14474C, DA97-14474A, DA97-12604D, DA97-21040A, AP6034185, 4456005, PS9604454, EAP9604454, PS11766800, DA63-06925A. Please check before buying. Some of them look alike, but they 【NOT FIT】:DA97-14474B, DA97-14474D, DA82-01396A, DA82-01397A, DA97-13717A, DA97-14504A, DA97-14504C, DA97-12604A.
- 【Applicable Model】RF25HMEDBBC, RF25HMEDBWW, RF25HMIDBSG, RF263BEAEBC, RF263BEAESG, RF263BEAESP, RF263BEAEWW, RF263TEAEBC, RF263TEAESG, RF263TEAESR, RF263TEAEWW, RF265BEAESG, RF265BEAESR, RF26J7500BC, RF26J7500WW, RF26J7510SR, RF27T5201SG, RF27T5201WW, RF27T5241SG, RF27T5241SR, RF27T5501SR. All models are displayed in the details page, please click Ctrl+F to query.
- 【Easy to install】Just pull out the old one and replace ice container with the new one. When installing, pay attention to the condition of the distributor port. Keep it closed when not in use! The new DA97-12604D ice maker easily helps you solve the situation of no broken ice, no ice, cracks in the barrel body, auger breakage, thick ice is not easy to pull out and so on. The new barrel and auger are upgraded with high-strength materials for longer service life.
- 【After-sales service】Our DA97-14474A ice machine is manufactured by professional factories and workers, durable, easy to clean, not easy to damage, longer service life, and strive to solve the problem of ice machine for customers. In the process of use, if there is any problem, please tell me at the first time, this is the fastest way to solve the problem, I will solve it for you at the first time.
Rank #3
- This part is compatible with models including; RF28R7351SR/AA-00,RF28R7351SG/AA-00,RF25HMEDBSG/AA-00
- Ice maker assembly DA97-15217B contains the complete ice maker and housing
- Genuine Original Equipment Manufacturer (OEM) part. Compatible Brands: Samsung
- This ice maker assembly (part number DA97-15217B) is for refrigerators
- The assembly may include multiple parts; refer to your parts diagram for a complete list of parts included
Decide whether to keep troubleshooting or request service
- Continue with simple checks when the source is visible, such as residue in the dispenser chute or a bucket that is not fully seated.
- Use the model manual or arrange service when inspection involves a water line, coupler, or internal component you cannot safely access.
- Request Samsung service if water returns after you clear and dry it, the source is unclear, or automatic defrost appears to be malfunctioning. Samsung recommends service for a returning leak. Samsung troubleshooting guidance.
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