What it is
Spanstead Works is field-service operations software for US service businesses and contractors. It keeps estimates, dispatch, crew work, invoices and job margin on one record, linking those workflows with customers, scheduling, payments, fleet, equipment, inventory and people operations. Industry workflows cover pest control, lawn care, HVAC, plumbing, electrical and snow, with additional configurations available. The office app, crew app and customer documents support English or Spanish, selected per person. The Android crew app can store assigned addresses, tasks and photos while offline and send updates when connectivity returns. Spanstead Works and Spanstead Crew have Android apps; Crew also works in a phone browser. Integrations include QuickBooks Online, Stripe, Square, Mailchimp, Twilio SMS, WhatsApp through Twilio and outbound webhooks. Customer portal access is free and unlimited on every tier and does not count as a billed seat. Listed plans start at 39.00 USD per month for Solo, while the listed starting price is $29 per user a month with a 14-day trial.
Who it suits. Spanstead Works is offered to US service businesses and contractors. Its listed workflows cover several home-service trades, and self-serve signup is available with optional onboarding help.
Good
- Estimates, dispatch, invoices and job margin share a record.
- Offline crew app stores addresses, tasks and photos.
- Apps and documents support English or Spanish.
- Free unlimited customer portal on every tier.
- QuickBooks Online integration.
Watch for
- No free plan.
- Online invoice payments incur a 0.40% fee plus processor fees.
- In-person card payments incur a 0.50% fee plus processor fees.
- Spanstead does not hold its own SOC 2 certification.
Verdict
Spanstead Works connects field operations and job records for service businesses, with offline mobile support and a free customer portal. Review the payment fees, seat structure and listed trade workflows against your operation’s needs.
Plans and prices
| Plan | Price | Billed |
|---|---|---|
| Solo | $39 a month | Billed monthly |
| Essentials | $149 a month | Billed monthly |
| Growth | $349 a month | Billed monthly |
| Enterprise | — | Month-to-month or annual |
From Spanstead Works's own pricing page, checked 30 Sept 2026. Every plan
What the maker publishes
- Android availability
- Spanstead Works and Spanstead Crew have Android apps on Google Play, and Crew also runs in any phone browser. source
- Audience
- Spanstead Works is offered to US service businesses and contractors, with self-serve signup and optional onboarding help. source
- Core workflow
- The platform connects customers, scheduling, dispatch, estimates, invoices, payments, fleet, equipment, inventory and people operations. source
- Customer portal
- Customer portal access is free and unlimited on every pricing tier and does not count as a billed seat. source
- Founded
- 2026 source
- Headquarters
- Leawood, Kansas, United States source
- Industries
- Industry workflows cover pest control, lawn care, HVAC, plumbing, electrical and snow, with additional configurations available. source
- Integrations
- Supported integrations include QuickBooks Online, Stripe, Square, Mailchimp, Twilio SMS, WhatsApp through Twilio and outbound webhooks. source
- Languages
- The office app, crew app and customer documents work in English or Spanish, with per-person language selection. source
- Offline mode
- The crew app stores assigned addresses, tasks and photos on the phone and sends updates when connectivity returns. source
- Payments
- Spanstead Pay connects Stripe or Square and charges 0.40% for online invoice payments and 0.50% for in-person card payments, plus processor fees. source
- Product
- Spanstead Works is field-service operations software that keeps estimates, dispatch, crew work, invoices and job margin on one record. source
- Security
- The site says owners use a second factor, connections use HTTPS and roles limit access to records; Spanstead does not hold its own SOC 2 certification. source
- Support
- Customer support is provided through the help center and email, with support available in English or Spanish. source