Fergus

Review

Fergus is job-management software for trades and service businesses, taking work from enquiry and quoting through scheduling and invoicing. It is best suited to teams that need mobile job records and links to accounting and supplier workflows. The trade-off is a tiered feature set with extra charges for some commonly used services.

Overview

Fergus brings quotes, scheduling, job information and invoicing into one workflow. Its customisable calendar assigns jobs to a team, while Job Cards gather quotes, purchase orders, costs, reporting and customer details around each job. That can give office and field staff a shared record rather than leaving job information scattered across separate processes.

The breadth is useful for trades businesses managing work from initial enquiry through payment. Fergus also supports recurring jobs, route optimisation and offline mode. Teams should still check that the tier they choose includes the specific capabilities they need: Fergus sells features in set tiers rather than allowing customers to select individual features.

Key features

Job management and mobile work

The iOS and Android app supports quoting, invoicing and job management, along with real-time tracking of time, materials and safety. That makes Fergus relevant to teams whose staff need to update job information in the field. Offline mode is also a practical advantage when work takes staff beyond reliable connectivity.

Job Cards combine operational and cost information with customer details. This gives teams a central place to follow job progress and costs; GPS tracking and timesheets add visibility into where work is happening and how time is being recorded.

Accounting, suppliers and automation

Fergus integrates with Xero, QuickBooks and MYOB to sync business information. Supplier integrations can import invoices and match them to jobs; premium supplier integrations add pricebook updates, purchase orders and invoice reconciliation. Those links can reduce duplicate handling, but the premium supplier features and their availability should be checked against the chosen tier.

Zapier connects Fergus with more than 3,000 apps, providing a route to connect it with other business tools. The product also supports invoicing and payments, though card processing carries a transaction charge.

Pricing

Fergus is paid software with no free plan. Its 14-day free trial is for Essentials and does not require a credit card to start.

• Essentials: includes quoting and estimating, Job Cards, GPS tracking, timesheets, calendar and recurring jobs. It is the tier to consider for core quoting and job coordination, but it does not include the Professional feature set.
• Professional: adds advanced job management, automatic supplier integrations, mobile app, invoicing and payments, and phone, email and chat support. It is aimed at teams needing the broader operational and customer-payment workflow.
• Enterprise 10+: custom pricing for businesses with more than 10 staff. This is the relevant option for larger teams, but requires a conversation with Fergus to establish cost.

The comparison also shows a Basic offer at 5.30 USD per month, billed monthly, with no lock-in contract; the page shows ~~$53~~ $5.30. Optional Timesheet users are from $2.60 a month during the offer. Because Fergus uses fixed feature tiers, buyers should confirm how this Basic offer relates to the Essentials and Professional plans before choosing.

Budget for charges beyond the plan where relevant: certificates cost $30 for 1–9 staff or $80 for 10+ staff; SMS costs $15 per 100 texts; credit-card payments cost 2.95% + $0.30 per transaction. These can matter for businesses issuing certificates, texting customers regularly or processing many card payments.

Platforms

Fergus runs on the web and on Android and iOS. The mobile apps support quoting, invoicing and job management, with time, materials and safety tracking. Offline mode adds resilience for field work, while the web platform serves office-based scheduling and administration.

Who it's for

Fergus is built for trades and service businesses, including plumbing, electrical, building, HVAC and field services. It is a stronger fit for teams that need job costing, recurring work, mobile updates and accounting or supplier connections than for a solo operator seeking a free, unrestricted starting point: there is no free plan, and seat and transaction-related costs can add to the bill.

Support is available by phone, live chat and email across New Zealand, Australia and the United Kingdom, with setup resources included. That regional support coverage is useful for businesses operating in those markets and wanting help during setup or day-to-day use.

Pros and cons

• Pro: Job Cards bring quotes, purchase orders, costs, reporting and customer details together, helping teams keep job information connected.
• Pro: Mobile tools include quoting, invoicing and real-time time, materials and safety tracking, which suits staff managing jobs in the field.
• Pro: Accounting and supplier integrations can connect job activity with business records and invoice handling.
• Con: Fixed feature tiers prevent buyers from selecting only the features they need, making tier fit important before signing up.
• Con: Certificates, SMS and card payments carry additional charges, so the plan price alone will not reflect every team's operating cost.
• Con: Essentials, Professional and Enterprise pricing is custom or not listed, limiting direct price comparison without contacting Fergus.

Alternatives

For a different paid option, Tradify has a Lite plan at 47.00 USD per month, billed at $47 per user/month, with job management, scheduling and Google Calendar sync, quoting and invoicing. Consider it when those capabilities and its listed per-user monthly price are a better fit than Fergus's tier structure.

ServiceM8 is worth considering when a free entry point matters: its Free plan allows one user and 30 jobs per month, with 10 AI uses per day and SMS at 10c each. Its listed platforms are Android, iOS and macOS.

Joblogic may suit buyers seeking customer and site management, asset management, and job management and costing; its Standard plan is 45.00 GBP per month billed annually. WEX FSM is another freemium option, with a free plan that includes payment processing, mobile card readers and online payments, multi-lender financing and instant loan applications.

Spanstead Works offers a Solo plan at 39.00 USD per month billed monthly for exactly one person, with an unlimited customer portal and crew mobile app; it is a possible alternative for a solo business. BigChange has plans by request that include support, CRM, job scheduling, mobile app, live tracking, quotes and invoices, business intelligence and collaboration tools. BuildOps uses custom pricing based on crew size, trades, modules, integrations and field and office users. Fieldpoint has pricing by request and invites buyers to request a demo.

For trade-specific comparisons, browse HVAC software or plumbing software.

Verdict

Fergus is a good fit for trades teams that want a connected path from quote and schedule to job records, invoicing and accounting workflows, with mobile tools for field staff. Its strongest case is the combination of Job Cards, mobile tracking and integrations. Look elsewhere if you need a free plan, want to assemble a bespoke feature bundle, or need clear plan pricing before contacting a vendor.