Jobber

Review

Overview

Jobber is a field-service platform for contractors and other home and commercial service businesses. It suits operators who want to manage customer communication and job administration alongside field work. Its breadth is a strength, but a one-user cap on the first three plans limits how readily a growing crew can use it.

Key features

Real-time scheduling and routing bring job details, notes, photos, attachments, and checklists into the workday. Route optimization and recurring-job support are useful for businesses coordinating repeat visits, while the absence of offline mode makes Jobber a poor fit for crews who need job information when connectivity drops.

Customer tools include a client manager and hub, online booking, automated notifications, and two-way text messaging. Customizable quotes lead into invoicing and online card payments; ACH is supported in the US, and automatic payments for recurring work are available in the US and Canada. Grow adds richer quotes with optional line items and workflow automations, so businesses with more involved quoting or processes may need to move beyond the entry plan.

QuickBooks Online, Xero, Home Depot, Zapier, and Gusto are among the integrations. Zapier connects Jobber with more than 7,000 apps, although only admin users can access the App Marketplace. The iOS and Android apps complement browser access on the web. Jobber says data is encrypted in transit with TLS, stored by AWS, and externally tested at least annually; Recurly handles subscription payments and Stripe handles customer payments through Jobber.

Pricing

Jobber has no free plan. Its 14-day trial gives access to Grow plan features without requiring a credit card, which lets a business assess the broader workflow before committing.

• Core: 29.00 USD per month, billed annually; $49 a month with no commitment or $39 a month with a 1-year commitment. It is limited to 1 user and includes online booking and scheduling, quotes, invoicing and online payments, a website, reporting, and 100+ app connections. This is the lowest-cost fit for a solo operator with straightforward jobs; it does not include Connect's reminders and follow-ups or Grow's richer quote and automation tools.
• Connect: 99.00 USD per month, billed annually; $139 a month with no commitment or $119 a month with a 1-year commitment. Also limited to 1 user, it adds automated reminders and payments, checklists, quote and invoice follow-ups, QuickBooks Online sync, and time and expense tracking. It suits a solo business that needs more disciplined customer follow-up and bookkeeping, but does not solve the seat constraint.
• Grow: 149.00 USD per month, billed annually; $199 a month with no commitment or $169 a month with a 1-year commitment. The 1-user limit remains. Rich quotes and optional line items, automatic time tracking, job costing, two-way SMS, and workflow automations make it the more capable solo-operator tier, not a crew plan.
• Plus: 399.00 USD per month, billed annually; $499 a month with no commitment or $439 a month with a 1-year commitment. It supports 5 users and adds unlimited job photos and videos, crew scheduling, expense capture, custom reports, Pipeline, Marketing Suite, AI Receptionist, and Premium Support. It is the clear fit among these plans for a small team, though its price is a substantial step up.

Platforms

Jobber runs on the web and offers iOS and Android apps, giving office staff browser access and field workers mobile access. Its lack of offline mode matters for jobs in areas with unreliable connectivity. An API is also available.

Who it's for

Jobber is strongest for service contractors who want scheduling, customer updates, quotes, and payment workflows together, especially solo operators who can work within a one-user plan or small teams willing to pay for Plus. It is less suitable for multi-person businesses that need several users on a lower tier, or crews that regularly work offline.

Pros and cons

• Pros: Scheduling, routing, job records, recurring work, customer communication, quotes, and payments span the service workflow in one platform.
• Pros: A no-card 14-day Grow-feature trial provides a chance to assess higher-tier capabilities before choosing a plan.
• Pros: Plus supports five users and adds crew scheduling, while integrations include major accounting tools and a broad Zapier connection.
• Cons: Core, Connect, and Grow are each limited to one user, making Plus the only listed option for a team.
• Cons: There is no free plan or offline mode, so Jobber may be a poor match for budget-conscious operators or disconnected job sites.

Alternatives

For a free starting point with explicit caps, Opsler offers a forever-free Budding plan with two seats, 50 jobs per month, unlimited customers, and 100 inventory items. Choose ServiceM8 instead if a free plan for one user and 30 jobs per month is the priority. Contractor+ is another freemium option, with its free plan covering up to 250 leads and clients and five estimates or invoices per month.

Fergus, Tradify, Method: Field Services, Joblogic, and FieldBench are alternatives to consider. For trade-specific directories, see Plumbing software, HVAC software, and Landscaping software.

Verdict

Jobber is a strong choice for solo service contractors who want one connected system for customer communication, field work, quotes, and payments, and for small crews that can justify Plus. Its main drawback is the sharp divide between one-user plans and the five-user tier; businesses needing multiple seats at a lower price or reliable offline access should look elsewhere.