What it is
Fieldpoint is field service management software for companies that handle high call volumes. It manages work orders, contracts, subcontractors, parts, scheduling, estimates, and invoices, with cloud or on-premise deployment. A drag-and-drop dispatch calendar can route calls using technician availability, severity, skills, and territory. Technicians can use native Android and iOS apps to manage jobs, parts, labor, expenses, photos, checklists, signatures, and payments, including when offline. Approved quotes can be turned into work orders, contracts, or projects. Project tools cover job costing, inventory tracking, and invoicing for installations and service work. Listed integrations include Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks, and CMiC; an open API and Data Transfer Service support connections to other systems. Fieldpoint says its security includes role-based permissions, SSL encryption, and optional multi-factor authentication. It offers onboarding training, learning materials, and ongoing professional services support. Pricing is on request.
Who it suits. Fieldpoint suits service companies with high call volumes that need to coordinate technicians, subcontractors, contracts, and job costs. It may also fit contractors managing complex installations and service work.
Good
- Cloud or on-premise deployment is available.
- Dispatch calendar routes calls by skills and territory.
- Technician apps support offline job handling.
- Approved quotes can become work orders or projects.
- QuickBooks and other business integrations are listed.
Watch for
- Pricing is available only on request.
- Optional multi-factor authentication is not standard.
Verdict
Fieldpoint brings dispatch, field work, quoting, and project costing into one service management system. Contractors should consider its fit for their workflows and request pricing directly.
Plans and prices
| Plan | Price | Billed |
|---|---|---|
| Fieldpoint field service management software | — | — |
From Fieldpoint's own pricing page, checked 2 Oct 2026. Every plan
What the maker publishes
- API
- Fieldpoint offers an open API and Data Transfer Service for adding integrations to other systems. source
- Company experience
- The about page says Fieldpoint has over 25 years of experience and hundreds of customers across several verticals. source
- Customer portal
- Yes source
- Deployment
- The software is available in the cloud or on-premise. source
- Headquarters
- Oakville, Ontario, Canada source
- Integrations
- The maker lists out-of-the-box integrations including Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks and CMiC. source
- Intended customers
- Fieldpoint describes its product as an enterprise service management platform for demanding industries and high-call-volume service companies. source
- Mobile
- Native Android and iOS apps let technicians handle jobs, parts, labor, expenses, photos, checklists, signatures and payments online or offline. source
- Payments
- Fieldpoint says its payment offering is PCI compliant and uses Stripe to store sensitive payment data. source
- Product
- Fieldpoint provides field service management software for managing work orders, contracts, subcontractors, parts and scheduling for companies with high call volumes. source
- Projects and costing
- Project tools support job costing, inventory tracking and invoicing for complex installations and service work. source
- Quoting
- The built-in quoting system can convert approved quotes into work orders, contracts or projects. source
- Scheduling
- The scheduling tool uses a drag-and-drop calendar to route calls by technician availability, severity, skills and territory. source
- Security
- The maker says it uses role-based user permissions, SSL encryption for network traffic and optional multi-factor authentication. source
- Support
- Fieldpoint offers onboarding training, a Fieldpoint Academy with instructions and videos, and ongoing support from its professional services team. source
- Work orders
- Its work order tools let field teams manage, monitor and automate customer service requests. source