What it is
FieldAware is field service management software from GPS Insight for coordinating work between field technicians and back-office teams. It supports work orders, scheduling, dispatch, invoicing, reporting, and asset management. The mobile app gives field staff access to job details, custom checklists, customer information, work orders, and schedules, and its native apps are offline enabled for access to customer data without internet connectivity. FieldAware Forms can use conditional logic and automatic calculations, and collect signatures and photos. The product also lists route optimization, recurring jobs, invoicing and payments, and a customer portal. Connectors are listed for NetSuite, QuickBooks, and CentralBOS. Its Open API supports bidirectional transfer with web-based products and integration with ERP, CRM, and accounting systems. FieldAware serves industries including building and construction, facility and property management, industrial and commercial equipment, health sciences and MedTech, and oil and gas. Pricing is on request; the site directs prospective customers to request a demo. A trial may be offered for a specified period, but no standard duration is stated.
Who it suits. FieldAware suits field service organizations coordinating technicians and back-office operations, including businesses in building and construction. It may fit teams needing mobile job access, offline customer data, forms, routing, or connections with business systems.
Good
- Mobile apps are offline enabled.
- Forms collect signatures and photos.
- Supports work orders, scheduling, dispatch, and invoicing.
- Open API supports bidirectional data transfer.
- Live support is available 24/7.
Watch for
- Pricing is available on request.
- No standard free-trial duration is stated.
Verdict
FieldAware covers field work coordination, mobile access, forms, and integrations, with offline access for technicians. Pricing requires an inquiry, and trial availability does not include a stated standard duration.
What the maker publishes
- API
- FieldAware says its open API can connect with most ERP, CRM, and financial systems. source
- Company
- FieldAware says it was founded in 2011 and describes itself as a field service SaaS company. source
- Customer portal
- Yes source
- Customers
- The maker presents FieldAware for field service organizations in sectors including construction, facility management, industrial and commercial equipment, health sciences, and oil and gas. source
- Forms
- FieldAware Forms supports conditional logic, automatic formula calculations, and collection of signatures and photos. source
- Founded
- 2011 source
- Founded
- FieldAware says it was founded in 2011. source
- Headquarters
- Scottsdale, Arizona, United States source
- Industries
- The site names building and construction, facility and property management, industrial and commercial equipment, health sciences and MedTech, and oil and gas among the industries it serves. source
- Integrations
- The extensions page lists connectors for NetSuite, QuickBooks, and CentralBOS. source
- Invoicing and payments
- Yes source
- Mobile app
- Its mobile app gives field staff access to job details, custom checklists, customer information, work orders, and schedules. source
- Mobile forms
- FieldAware Forms supports conditional logic, automatic calculations, and collection of signatures and photos. source
- Mobile platforms
- both source
- Offline mode
- Yes source
- Offline use
- FieldAware says its native mobile apps are offline enabled, so technicians can access customer data without internet connectivity. source
- Open API
- FieldAware describes its Open API as supporting bidirectional data transfer with web based products and integration with existing ERP, CRM, and accounting systems. source
- Operations
- The platform supports work orders, scheduling, dispatch, invoicing, reporting, and asset management. source