The SC error on a Samsung washer indicates a drainage problem: water is not draining properly. Samsung Latin America groups SC with 5C and 5E for this issue, while other regional support pages focus on 5C or 5E. The code does not, by itself, identify a failed part. Check the drain hose and, if your model has an accessible debris filter, clean it safely using the instructions for your washer.
What does SC mean on a Samsung washer?
Samsung Latin America lists SC alongside 5C and 5E as codes that mean water is not draining. Samsungโs regional support pages use different code labels and may give model-specific instructions, so check your washerโs manual if its display or layout differs. The practical issue is drainage troubleโnot a diagnosis that the pump or another component has failed. Samsung Latinoamรฉricaโs troubleshooting page describes the symptom as โEl agua no estรก drenandoโ (โThe water is not drainingโ).
For comparison, Samsung UK says, โA 5E or 5C error code indicates that the washing machine has detected a drainage issue.โ That guidance was updated 19 June 2026 and concerns those labels; the explicit association with SC comes from Samsung Latin America. Samsung UKโs 5C/5E guidance
What to check first
Inspect the drain hose
Look behind the washer for a hose that is kinked, sharply bent, crushed, blocked, loose, or installed contrary to the modelโs instructions. Correct any obvious routing problem and check that the connection is secure. Hose height and installation requirements vary by washer type and regional guidance. For example, Samsung UKโs standpipe guidance says the hose must be positioned at least 60 cm above the floor; do not assume that dimension applies to every model or market. Samsung UK troubleshooting instructions
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- โโใITEM SPECIFICATIONS & HIGH QUALITY ใOEM UPGRADED DC31-00054D Washer Drain Pump Motor (for 120V, 60Hz, 80W) is made of durable high quality metal and ABS material, and do not contain harmful chemicals to ensure long-lasting and effective performance. The PX3516-01 Samsung drain pump is located at the back of your washer , removing dirty and used water from the washing machine in the circulating drainage section and replacing it with fresh water. The Samsung washing machine drain pump motor PX3516-01 will fix the symptoms you encounter and is a good choice for direct replacement
- โโใPACKAGE INCLUDESใ1 x DC31-00054D Samsung Washer Drain Pump Motor(OEM). It is made of high-quality durable materials and that prevents cracking and failing during the installation and use process. Samsung drain pump PX3516-01 is lubricated properly with high quality oil to ensure the pump works quietly and smoothly. Upgrade metal materials to prevent rust and increase the service life of the px3516-01 Samsung drainage pump.You can replace the Samsung drain pump PX3516-01 to solve the following washer problems for you: โ making noise โกwill not drain โขpump but will not spin โฃwasher leaks โคclothes are wetter than usual โฅwasher was giving an 5E , SE and Sud error code
- โโใCOMPATIBLE MODELใWashing machine drain pump DC31-00054d is an OEM part that fits for Samsung front-load and top-load washers in the WA4, WA5, WF2, WF3, WF4 and WF5 series. โถReplaces part numbers: DC97-19289F, DC31-00178D, DC97-20621A, 2754406, AP5583541, PS4204640, EAP4204640, px3516-01. โถCompatible with wf330anw/xaa wa45m7050aw/a4 wa50f9a8dsw/a2 wa52m8650av/a4 wf42h5200af/a2 wf50k7500aw wf42h5000aw/a2 wf350anw/xaa wf350anp/xaa-04 wf330anb/xaa-07 wa50f9a6dsw/a2-00 WF431ABP/XAA-08 WF330ANW/XAA-01 WF45M5100AW/A5-00 WF363BTBEUF/A2 WF361BVBEWR/A2-00 WF501ANW/XAA-03, etc
- โโใRISK-FREE SHOPPINGใIf the drain pump px3516-01 AP5583541 samsung has quality problem or other reasons, we will provide you with after-sales service to solve your problems. Customer satisfaction is our unremitting pursuit. If you are not satisfied with the product, please contact us immediately. This high-quality pump features a sturdy structure that ensures maximum reliability, allowing your laundry to run smoothly and effectively remove excess moisture from your clothes. It provides quiet and efficient drainage every time. Amazon official logistics, your products will have a strong logistics guarantee
- โโใDIY INSTALLATIONใโถDisconnect the power before installing this part. The installation needs to use Phillips head screw driver and channel locks. You can find the repair video on YouTube and follow it to install DC31-00054D Drain Pump, as there were plenty of do it yourself videos on there that helped guide you on the repair. Remove the plastic cover of the pump filter, then remove the 2 screws at the back. Remove the hose from the drain pump assembly and pull it out from the bottom of the washer (be careful not to cut the wire). Easy to install ,just remember which connector plugs in to which terminal
Check whether your model has a user-accessible debris filter
Samsung identifies a blocked drain-pump or debris filter as a common cause of drainage trouble. Filter location and access differ by design, and not every washer has the same user-accessible arrangement. If your manual describes a serviceable filter, use that procedure rather than removing panels or parts not intended for routine access. Samsung Saudi Arabiaโs troubleshooting guidance
How to drain and clean an accessible filter safely
On applicable front-load models, Samsungโs guidance describes draining residual water through the small emergency drain hose before removing the debris filter. Prepare for water to spill, and follow the manual for your exact model. The UK instructions say to switch off the washer at the mains and unplug it before disconnecting the drain hose. Samsung UK filter and hose instructions
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- ใFITMENTใCompatible with Samsung Washer: WA400PJHDWR WA40A3005AW WA40J3000AW WA41A3000AW WA422PRHDWR WA44A3205AW WA44A3405AP WA44A3405AV WA44A3405AW WA456DRHDSU WA456DRHDWR WA45H7000AP WA45H7000AW WA45H7200AP WA45H7200AW WA45K7600AW WA45M3100AW WA45M7050AW WA45N3050AW WA45T3400AP WA45T3400AV WA45T3400AW WA50F9A6DSW WA50F9A7DSP WA50F9A7DSW WA50F9A8DSP WA50F9A8DSW WA50K8600AV WA50K8600AW WA50M7450AP WA50M7450AW WA52J8060AW WA52J8700AP WA52J8700AW WA52M7750AV WA52M7750AW WA52M8650AW WA54M8750AV
- ใOEM PART NUMBERใDC97-19289B, DC97-19289F, DC97-19289A, DC97-17349B, DC97-17366A, DC97-17366J, PX3516-01, AP6806651, PS12592631, EAP12592631, EAP8690519, AP6034471, PS8690519. Please check the compatibility of your part number carefully before ordering
- ใHIGH QUALITYใ Built with high-quality materials to withstand heavy use, offering superior durability and extended service life
- ใFIX SYMPTOMSใFO2, E5 error code, the washing machine can not drain, water leakage, washing machine bottom noise and other problems. It means you should replace the drain pump
- ใEASY INSTALLATIONใ Simple plug-and-play design allows for quick and hassle-free installation. Please make sure to disconnect the power and water before replacement
- Prepare. Switch the washer off and unplug it as directed by the model instructions. Put towels and a shallow container beneath the filter access area.
- Drain residual water. Open the access panel and carefully release the emergency drain hose. Remove its cap and direct water into the container, replacing the container as needed.
- Remove and clean the filter. Once the water has drained, remove the filter. Clear debris, rinse the filter, and wipe the filter housing.
- Reassemble securely. Refit the filter and tighten it as the manual directs. Replace the drain-hose cap and return the tube to its position before closing the panel.
Water left after a hot cycle may be hot. Open the area cautiously to avoid burns. Samsung warns that incorrect filter refitting can cause leaks or operating problems, so make sure the filter and cap are securely restored. Samsung UK emergency-draining instructions
Should you run a diagnostic or replace a part?
Do not run Samsung Smart Install while an error code is already displayed. Samsung US says the diagnostic is intended to check for an error code and should not be run when one is already showing; its drain check may display 5C if it fails. It is not a substitute for addressing an active error. Samsung US washer and dryer diagnostics guidance
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- Replace Part Number: DC97-19289F replaces DC97-19289B, PX3516-01, DC97-19289A, DC97-17366A, DC97-17366J, DC97-17349B, AP6806651, PS12592631, EAP12592631. If you are not sure if your part number fits, please let me know and Iโd like to help you confirm it
- Compatible Washer Model: Our DC97-19289F, DC97-17349B, PX3516-01 washer drain pump assembly is compatible with some models of Samsung Washing Machine(Not All), WA40J3000AW/A2, WA45H7000AP/A2, WA45H7000AW/A2, WA45H7000AW/AA, WA48J7770AW/A2, WA52M8650AV/A4 etc. Please check the pictures and product description section to compare with your own product model before purchasing to avoid purchasing the wrong one
- Solve Problems: 1.Fixing FO2, E5 error code; 2.Solving your washer would not drain out; 3.Pump would not spin; 4.Washer leaks; 5. Noise from underneath tub problems etc.. Getting your Samsung washing machine working again. Itโs a perfect replacement for DC97-19289A, DC97-19289B, DC97-17366A, DC97-17366J Samsung washing machine drain pump
- Easy to Install: You can search for related installation videos on video sites for a simple installation helping you save money. And you need to prepare pliers, phillips head screwdriver, black tape and wear gloves to protect your hands. Warm Tips: Before repair, please turn off the power and water source of the washing machine
- Trusted Customer Support: We are committed to providing every customer with high quality products and helping you solve your problems. If you need any help, please contact us, we will provide you with a satisfactory solution
A replacement filter or hose is not the default fix. Clean an accessible filter and inspect the hose first. Consider a replacement only if inspection shows damage or the model-specific guidance indicates it is needed. Match any part to the washerโs exact model number and required fit; the cited guidance does not establish universal replacement part numbers. Do not infer that the drain pump has failed from the SC code alone.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.When to contact Samsung Support
If the error remains after the checks and cleaning permitted by your modelโs instructions, contact Samsung Support or arrange authorized service. Samsung lists a malfunctioning drain pump or an electrical issue among possible reasons a 5C code may persist, but the displayed code alone cannot identify which fault is present. Avoid opening electrical compartments or attempting pump replacement without appropriate model-specific repair guidance. Samsung UK troubleshooting guidance
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- ใ๐๐๐๐ ๐๐๐๐ ๐๐๐ ๐ ๐๐๐๐๐๐๐๐๐๐ใ--- Wear work gloves and disconnect power before install OEM DC31-00054D washer drain pump. The tools you need are a Phillips screwdriver and slot locks. Pulled off the plastic cover for the PX3516-01 drain pump filter and then the 2 screws behind that. Removed the hoses on the drain pump assembly and pulled it out the bottom of the washer, being careful to not cut the wires (taped the sharp edges of the washer metal). Be sure to note/photo the orientation of the pump and wires when removing. You can find the repair video on YouTube and follow it to install DC31-00054D Washing Machine Drain Pump
Which troubleshooting route fits?
| Check | Access and effort | Water or model considerations |
|---|---|---|
| Inspect hose routing and connections | Visual check behind the washer | Compare hose placement with the exact model manual; installation dimensions vary. |
| Clean the debris filter | Requires access to the filter area; only applicable where the model provides a user-accessible filter | Have towels and a shallow container ready; residual water may be hot. Follow the modelโs drain and refitting steps. |
| Replace a hose or filter | Not a routine first step; consider only when damage or model-specific guidance establishes a need | Match the part to the exact model and connection or fit. Universal part numbers are not established by the cited guidance. |
| Request service | Appropriate if the error persists after permitted basic checks | A technician can investigate possible pump or electrical faults; the code alone does not establish the cause. |
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