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Bettesworth Construction
Family Hub

Samsung refrigerators can show ads—but you can turn them off. Here’s how

Samsung Family Hub owners can disable Cover screen ads from the refrigerator’s Settings menu. Here’s the exact path, what the control affects, and what to do if it is missing.

By Bettesworth Construction Team 3 min read
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If your compatible Samsung Family Hub refrigerator is displaying promotions on its idle Cover screen, you can disable them from the refrigerator itself: open Settings, tap Advertisements, select Cover screen Ads, and switch the setting off.

This applies to compatible Family Hub models and may require the latest Family Hub software. It does not mean every Samsung refrigerator displays ads, and the setting is specifically for Cover screen advertising.

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How to turn off ads on a Samsung Family Hub refrigerator

  1. Wake the refrigerator’s Family Hub display.
  2. Open Settings.
  3. Tap Advertisements.
  4. Select Cover screen Ads.
  5. Turn the switch off.
  6. Return to the Cover screen and let it refresh or go idle to confirm the promotions no longer appear.

These are Samsung’s documented instructions. Menu names can vary slightly by model or software version, so theme controls may appear under labels such as Screen and Style or Wallpaper and Style.

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See Samsung’s current support instructions.

What the setting actually disables

Cover screen Ads controls promotions shown on the refrigerator’s idle Cover screen. That screen may also display information such as weather, news, calendar details, recipes, or other widgets.

#1 Best Overall
Bespoke 4-Door Flex with Family Hub+ in Charcoal Family Hub Panel, Stainless Steel
  • Bespoke 4-Door Flex with Family Hub+ in Charcoal Family Hub panel, Stainless Steel

The switch should not be treated as a universal Samsung advertising or notification control. Promotions and suggestions inside SmartThings, Samsung Food, Samsung account services, or other connected apps may have separate settings. Likewise, turning off general notifications does not necessarily disable Cover screen ads.

Which refrigerators are affected?

This is a Family Hub feature, not a setting found on every Samsung refrigerator. Samsung described the advertising as a pilot for select Cover screen themes, with availability depending on the model, country, and software version.

Rank #2
Samsung 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer, Stainless Steel, RF28R7201SR/AA
  • FLEX ZONE DRAWER: A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.
  • TWIN COOLING PLUS: Independent fridge and freezer controls keep food fresher, longer.
  • SMARTTHINGS AI ENERGY: SmartThings AI Energy Mode helps you save money and alerts when you reach your monthly bill target by monitoring your energy consumption.
  • MODERN DESIGN: Flat panel door design with easy-to-open recessed handles blends into your cabinetry to give you a modern built-in-look.
  • EXTERNAL DISPENSER: External dispenser gives you easy access to chilled, filtered water and two types of ice: cubed and crushed ice.

Your refrigerator is more likely to support this control if it has a Family Hub touchscreen, a Cover screen or wallpaper/theme system, and an Advertisements entry in Settings. Owners of standard Samsung refrigerators should use the model-specific manual rather than these instructions. Samsung’s Family Hub FAQ and manual hub can help identify the correct documentation.

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If you cannot find “Advertisements”

  1. Check the refrigerator for a Family Hub software update.
  2. Install the update and restart the Family Hub display.
  3. Open Settings and check again for Advertisements.
  4. If the menu is still missing, check the model-specific Web Manual.

Samsung says an absent slider may mean the refrigerator is running older software or that the model does not support the function. Country and regional availability can also differ. Do not begin with a factory reset: Samsung’s instructions do not require one, and resetting could remove settings or require you to reconnect accounts and services.

Rank #3
Samsung 17.5 cu. ft. Smart Counter Depth 3-Door French Door Refrigerator, Stainless Steel, RF18A5101SR/AA
  • COUNTER DEPTH: Built-in look for a seamless fit. The smooth and streamlined exterior design features beautiful flat doors and easy-to-open recessed handles that blend seamlessly into your cabinetry, adding function and style to your kitchen.
  • WiFi CONNECTIVITY: Wi-Fi connectivity on your fridge isn’t just a nice-to-have. It’s essential for safety and energy conservation. You’ll get immediate notifications if the temperature drops due to a power outage or if you accidentally leave the door open.
  • TWIN COOLING PLUS: Independent fridge and freezer controls keep food fresher, longer.
  • ENERGY STAR CERTIFIED: Eco-friendly and energy-efficient.
  • FINGERPRINT-RESISTANT FINISH: Finish that withstands everyday smudges so you spend less time cleaning.

Use an ad-free theme as a fallback

If the toggle is unavailable, open the Cover screen’s theme or wallpaper controls and choose Album or Art, if those options are available. Samsung says ads do not appear when the Cover screen uses either theme.

The trade-off is that changing themes can alter the Cover screen’s layout and the information available at a glance. Samsung does not promise identical widget behavior across every model.

Rank #4
Samsung 29 Cu. Ft. Bespoke 4-Door French Door Refrigerator with Beverage Center, Stainless Steel, RF29BB8600QLAA
  • COLOR CUSTOMIZATION: Customize the design of your french door french door refrigerator with changeable door panels. Choose from a variety of colors and two finishes to create a space that fits your style.
  • BEVERAGE CENTER: Quick access to refreshingly cool, filtered water two ways. Choose from an internal dispenser or a built-in pitcher that automatically refills, with the option to infuse with a flavor.
  • EXTRA LARGE CAPACITY: With 29 cu. ft. of capacity, this spacious french door french door refrigerator is designed for convenience, offering flexibility and organization to store and access all your favorite foods with ease.
  • DUAL ICE MAKER WITH ICE BITES: Enjoy your favorite beverage with your choice of ice. Select from cubed ice or Ice Bites that chill your drink faster.
  • FLEXZONE DRAWER: The FlexZone Drawer is customizable with 5 different temperature settings. From french door refrigerator to soft freeze, this middle drawer can store everything from fruit and vegetables to your favorite meat & seafood.

Dismissing one ad is not the same as opting out

If an ad has an on-screen X, tapping it dismisses that promotion. Samsung says the dismissed ad will not reappear during the relevant campaign period. That is different from turning off the advertising feature.

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  • Tap X: dismisses the current promotion.
  • Turn off Cover screen Ads: disables the documented Cover screen ad setting.
  • Choose Art or Album: uses a theme Samsung says will not display ads.
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Do you need to turn off Wi-Fi?

No. Disconnecting the refrigerator from Wi-Fi is not the normal solution. Family Hub uses an internet connection for updates and many connected functions, including account syncing, remote features, recipes, and other services. Turning off Wi-Fi could interfere with those features without addressing the underlying setting cleanly.

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Samsung 26.7 Cu. Ft. Large Capacity Side-By-Side Refrigerator with Family Hub, Stainless Steel, RS27T5561SR/AA
  • LARGE CAPACITY: Completely redesigned interior with 27.4 cu. ft. capacity that fits 10% more groceries than ever.
  • MODERN DESIGN: Flat panel door design with easy-to-open recessed handles blends into your cabinetry to give you a modern built-in-look.
  • FINGERPRINT-RESISTANT FINISH: Finish that withstands everyday smudges so you spend less time cleaning.
  • ALL-AROUND COOLING: The multivent technology keeps items on every shelf evenly cooled.
  • INDOOR ICEMAKER: High-capacity indoor icemaker that saves shelf space for your frozen foods.

Use the built-in Cover screen Ads control or an available Art or Album theme instead.

Why older reports may say the ads could not be disabled

Early coverage of Samsung’s advertising rollout described the ads as difficult or impossible to disable. Samsung’s October 27, 2025 announcement and its current U.S. support instructions provide a documented opt-out, so those earlier reports do not reflect the current instructions for compatible devices.

Samsung describes the ads as contextual or non-personalized and says Family Hub devices are not collecting personal information or tracking consumers for these ads. That is Samsung’s stated position, not an independently audited privacy finding. The advertising rollout and later Family Hub updates remain dependent on model, software version, and region. Samsung’s 2025 Family Hub announcement and its 2026 update announcement describe those availability limits.

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Quick Recap

Bestseller No. 1
Bespoke 4-Door Flex with Family Hub+ in Charcoal Family Hub Panel, Stainless Steel
Bespoke 4-Door Flex with Family Hub+ in Charcoal Family Hub Panel, Stainless Steel
Bespoke 4-Door Flex with Family Hub+ in Charcoal Family Hub panel, Stainless Steel
Bestseller No. 2
Samsung 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer, Stainless Steel, RF28R7201SR/AA
Samsung 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer, Stainless Steel, RF28R7201SR/AA
TWIN COOLING PLUS: Independent fridge and freezer controls keep food fresher, longer.
$1,999.00
Bestseller No. 3
Samsung 17.5 cu. ft. Smart Counter Depth 3-Door French Door Refrigerator, Stainless Steel, RF18A5101SR/AA
Samsung 17.5 cu. ft. Smart Counter Depth 3-Door French Door Refrigerator, Stainless Steel, RF18A5101SR/AA
TWIN COOLING PLUS: Independent fridge and freezer controls keep food fresher, longer.; ENERGY STAR CERTIFIED: Eco-friendly and energy-efficient.
$1,314.64
Bestseller No. 5
Samsung 26.7 Cu. Ft. Large Capacity Side-By-Side Refrigerator with Family Hub, Stainless Steel, RS27T5561SR/AA
Samsung 26.7 Cu. Ft. Large Capacity Side-By-Side Refrigerator with Family Hub, Stainless Steel, RS27T5561SR/AA
ALL-AROUND COOLING: The multivent technology keeps items on every shelf evenly cooled.
$2,087.00

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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