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1Fix the driver behind crashes, sound loss and screen glitches2Repair Windows errors before they cause bigger problems3Scan for outdated or missing drivers - takes under a minuteNo. ecobee ended server connectivity for its original residential Smart Thermostat, model EB-STAT-02, on July 31, 2024. That cutoff concerns connectivity to ecobee’s servers; it does not establish that the thermostat can no longer control heating or cooling locally. The notice is specific to the named legacy models, not every ecobee thermostat.
Which ecobee thermostats were affected?
ecobee’s legacy-products notice names the residential ecobee Smart Thermostat (EB-STAT-02) and, separately, the EMS (EB-EMS-02). Regular server connectivity for both ended July 31, 2024. Paying SmartBuildings customers had a separate extension through August 28, 2024. That extension was for those customers, not a later cutoff date for ordinary residential owners. See ecobee’s legacy-products notice and FAQ.
This announcement does not say that ecobee3, ecobee4, or all current ecobee products lost service. ecobee’s current US lineup lists Smart Thermostat Essential, Enhanced, and Premium.
What does “end of server connectivity” mean for your home?
It means the EB-STAT-02 no longer connects to ecobee’s servers as of the cutoff date. The available notice does not establish exactly which local controls, schedules, app functions, or third-party connections continue to work after that change. It would therefore be inaccurate to assume either that every feature still works or that the thermostat has become incapable of operating the HVAC system.
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- Save up to 23% every year on heating and cooling costs, adjusts to your set schedule to save energy when you’re gone and optimize comfort when you’re home. Compared to a hold of 72
- Compatible with 85% of systems, check your system’s compatibility with our online ecobee Compatibility Checker on the ecobee support page
- Change your temperature by easily tapping the color touchscreen or using the ecobee app. Plus, free software upgrades ensure you get the best out of your Smart Thermostat Essential, for years to come
- Automatically adjusts to your set schedule to save energy when you’re gone and optimize comfort when you’re home. Keep track of your energy consumption when you're on the go on the ecobee app
- Easy DIY install. No C Wire, no problem. Get the ecobee Power Extender Kit (PEK) for homes without a C-Wire and keep your walls looking nice with our trim kit – both sold separately
If you own an EB-STAT-02, consult the complete ecobee legacy FAQ or contact ecobee support for guidance on your specific device and setup before relying on any particular function.
How to choose a replacement
A replacement is an option if you want a thermostat with current app-connected features; it is not a required upgrade simply because server connectivity ended. First confirm that a new thermostat supports your heating and cooling equipment and wiring. ecobee provides an official thermostat compatibility checker. System type, wiring, and installation details matter, so do not assume a model will work with every HVAC setup.
Rank #2
- Saves you energy automatically — Save up to 26% per year on heating and cooling costs.* The Smart Thermostat Enhanced automatically adjusts your home’s temperature when you’re away or asleep, helping reduce energy use without sacrificing comfort.
- Smart comfort for everyday life — Built-in occupancy sensing detects when people are home and can preheat or precool your home before you arrive. It also learns your temperature preferences and schedule and adjusts for humidity to help keep your home comfortable.
- Compatible with 90% of HVAC systems: Use the Compatibility Checker on the ecobee support page to confirm. ecobee.com/compatibility/thermostat.
- Easy DIY installation right out of the box: Includes the Power Extender Kit (PEK) for homes without a C-wire, a Trim Kit for a clean finished look, and everything needed for most installations.
- Control from anywhere — Adjust your thermostat remotely using the ecobee app on your smartphone, tablet, or Apple Watch.
Among ecobee’s current US models, the company positions Essential as its straightforward comfort-and-savings option, Enhanced as a model that automatically adjusts, and Premium as adding a SmartSensor and air-quality monitoring. These are manufacturer descriptions, not independent test results.
| Current US model | ecobee’s stated distinction | Before choosing |
|---|---|---|
| Smart Thermostat Essential | Simple comfort and savings; optional SmartSensor pairing is described in ecobee’s March 3, 2025 launch announcement. | Check your HVAC system and wiring with ecobee’s compatibility checker. |
| Smart Thermostat Enhanced | Automatically adjusts to optimize savings, according to ecobee. | Check compatibility; included sensor details are not established here. |
| Smart Thermostat Premium | Adds a SmartSensor and air-quality monitoring, according to ecobee. | Check compatibility and whether those additional features suit your needs. |
ecobee’s current US product page claims up to 23% savings on annual heating and cooling costs for Essential compared with holding 72°F/22°C. For Enhanced and Premium, it claims up to 26% on the same comparison. The company says actual savings vary; for Essential, its 2025 announcement specifically cites season, climate zone, and rate structure. The Premium and Enhanced figure is based on ecobee’s customer analysis conducted in April 2021 and applies to North American customers; ecobee says results vary with energy use and location. These are company claims, not guaranteed savings for a particular household.
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Rank #3
- ENERGY STAR certified smart thermostat for home that helps you save energy and stay comfortable.Connectivity : Wi-Fi - 802.11b/g/n 2.4 GHz, 802.11a/n 5 GHz Wi-Fi., Wireless interconnect : Bluetooth Low Energy Please refer to the product description section below for all applicable legal disclaimers.Product note: You can also check your system’s compatibility before purchasing a Nest thermostat with our online Nest Compatibility Checker on the Google Nest support page
- The Nest Thermostat is designed to work without a C wire in most homes, but for some systems, including heating only, cooling only, zone controlled, and heat pump systems, you’ll need a C wire or other compatible power accessory
- Nest Thermostat turns itself down when you leave, so you don’t waste energy heating or cooling an empty home. Lock feature: No
- Programmable thermostat that lets you create an energy efficient schedule in the Google Home app on your Android or iPhone
- Remote control lets family members change the thermostat temperature from anywhere on a phone, laptop, or tablet[1]
For background on Essential’s launch and ecobee’s description of its features, see the company’s March 3, 2025 announcement. Current product features are listed on ecobee’s US smart thermostat page; prices can change, so check the page directly.
Quick Recap
Rank #4
- Comfort where you need it most: SmartSensor detects which rooms are occupied and shares temperature readings with your ecobee Smart Thermostat from up to 60 feet away—even through walls and floors—so your home adjusts for the rooms you actually use, not just the hallway.
- Bedroom comfort: Place a SmartSensor in your bedroom, and your thermostat will prioritize that room's temperature overnight instead of relying on one reading from elsewhere in the house.
- Save energy when you’re away: SmartSensor detects when rooms are occupied and helps your thermostat adjust automatically, reducing energy use when your home is empty while keeping comfort ready when you return.
- Your home’s comfort at your fingertips: Get a complete view of your home’s temperature and occupancy, then adjust settings room by room from the ecobee app—whether you’re on the couch or away.
- Flexible placement with effortless setup: Everything you need is included in the box. Simply place your SmartSensor on a stand or mount it to the wall, then connect it to your ecobee thermostat in the app. No wiring, no tools, and no professional installation required.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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