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Samsung ice makers have an automatic defrost function, so do not manually defrost the ice-maker assembly. Samsung warns, “Do not attempt to defrost your ice maker, as this may damage the ice maker.” You can clear frost from accessible surfaces or the removable ice bucket using gentle methods; if frost is inside the mechanism, returns after you correct air leaks, or the maker will not respond, consult Samsung or a qualified technician.
How do I defrost my Samsung ice maker?
First identify where the frost is: on an accessible surface, on the removable ice bucket, or inside the ice-maker assembly. These are not interchangeable. Samsung’s general guidance is not to manually defrost the assembly. For the accessible surface or bucket, use the least aggressive method that fits the buildup:
- Light frost on an accessible surface: Wipe it with a damp cloth, then dry the area with a second cloth.
- Medium frost on the removable bucket: Gently loosen it with a plastic scraper, wipe the bucket with a damp cloth, and dry it. Do not use the scraper on the ice-maker mechanism.
- Heavy frost or frost that will not clear by hand: Samsung says the refrigerator/freezer may need to be defrosted. Follow the instructions for your exact refrigerator model rather than attempting to thaw or dismantle the ice-maker assembly.
Do not pry at the maker or insert tools into it. Samsung’s guidance supports gentle scraping of frost on the bucket, not scraping or dismantling the mechanism. Find the model number and consult the matching manual before looking for controls or ordering parts; locations and procedures vary by design.
Can I use a hair dryer to defrost my Samsung ice maker?
No. Samsung warns that using a hair dryer to speed defrosting can damage the refrigerator. Use a damp cloth for light frost, and a plastic scraper only for medium frost on the removable bucket. Do not apply heat to the assembly.
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- This Is An O.E.M. Authorized Part
- Fits With Various Samsung Brand Models
- Oem Part # Da97-15217A
- Country Of Origin: Korea, Republic Of (South)
Why is my Samsung ice maker freezing up?
Recurring frost can indicate warm air entering the ice-maker compartment. Once you have cleared accessible frost, inspect the likely air paths:
- Check for a gap between the ice bucket and the chute.
- Make sure the bucket is seated correctly and its rubber seal is intact.
- Look at the dispenser flap: it should close flush rather than remain ajar.
- Check that the refrigerator door is aligned and closes properly.
Correct an obvious seating or closure issue according to the model manual. If frost keeps returning after these checks, arrange service; repeated buildup may point to a sealing problem or a fault in the automatic defrost function.
Rank #2
- Fits Ice Maker
- Genuine OEM Part
- Replaces Part Numbers: DA97-15217A,DA97-15217B,DA97-15335A,DA97-12317A,DA97-12317B
What should I check if ice production does not resume?
Clearing frost may not fix an ice maker that is switched off, too warm, obstructed, or unresponsive. Samsung’s US troubleshooting guidance recommends checking these conditions before treating the problem as a thawing issue:
- Confirm the freezer is at the appropriate temperature for your model.
- Check that the ice maker is on and that Ice Off is not selected.
- Ensure the bucket is correctly seated and not blocking operation.
- Make sure the compartment is sealed and the bucket is clear of obstructions.
Use the Test button only as directed for your model
If the checks do not resolve the issue, consult the exact model manual to locate the Test button and confirm the procedure. Samsung’s US guide says to hold the button until a chime, for up to 10 seconds. If there is no chime, it says to power-cycle the refrigerator for two minutes and try again. The described test cycle takes about six minutes for an in-fridge maker and about 30 seconds for a freezer maker; these durations are from Samsung’s US guidance and are not universal timings for every design or region.
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Rank #3
- This part is compatible with models including; RF28R7351SR/AA-00,RF28R7351SG/AA-00,RF25HMEDBSG/AA-00
- Ice maker assembly DA97-15217B contains the complete ice maker and housing
- Genuine Original Equipment Manufacturer (OEM) part. Compatible Brands: Samsung
- This ice maker assembly (part number DA97-15217B) is for refrigerators
- The assembly may include multiple parts; refer to your parts diagram for a complete list of parts included
Do not press Test repeatedly. Samsung cautions that repeating the test after the tray fills can overflow it or jam the ice. If the maker does not respond after the correct model-specific procedure, or displays an error code, contact Samsung Support or a qualified technician.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.When should I stop and request service?
Request service if frost returns after you have checked the bucket, seals, chute, flap, and door closure; if the buildup is inside the ice-maker assembly; or if the automatic defrost function appears not to be working. Also stop troubleshooting and seek help if the maker remains unresponsive after the manual’s reset steps or an error code appears. Use your exact model number when contacting support so the advice and any replacement part match your refrigerator.
Quick Recap
Rank #4
- 【High quality】DA97-14474C assy tray ice is pollution-free, safe, hygienic, premium and highly durable materials guaranteed to exceed OEM specifications. The surface of the DA97-14474A ice bucket is smooth and easy to clean, not easy to residual odor or dirt, convenient for users to clean and maintenance. Size: 18.19in*10.24in*5.43in. Please compare the size with your ice bucket before purchasing.
- 【Part Number】DA97-14474C ice container compatible with samsung refrigerator. Part number: DA97-14474C, DA97-14474A, DA97-12604D, DA97-21040A, AP6034185, 4456005, PS9604454, EAP9604454, PS11766800, DA63-06925A. Please check before buying. Some of them look alike, but they 【NOT FIT】:DA97-14474B, DA97-14474D, DA82-01396A, DA82-01397A, DA97-13717A, DA97-14504A, DA97-14504C, DA97-12604A.
- 【Applicable Model】RF25HMEDBBC, RF25HMEDBWW, RF25HMIDBSG, RF263BEAEBC, RF263BEAESG, RF263BEAESP, RF263BEAEWW, RF263TEAEBC, RF263TEAESG, RF263TEAESR, RF263TEAEWW, RF265BEAESG, RF265BEAESR, RF26J7500BC, RF26J7500WW, RF26J7510SR, RF27T5201SG, RF27T5201WW, RF27T5241SG, RF27T5241SR, RF27T5501SR. All models are displayed in the details page, please click Ctrl+F to query.
- 【Easy to install】Just pull out the old one and replace ice container with the new one. When installing, pay attention to the condition of the distributor port. Keep it closed when not in use! The new DA97-12604D ice maker easily helps you solve the situation of no broken ice, no ice, cracks in the barrel body, auger breakage, thick ice is not easy to pull out and so on. The new barrel and auger are upgraded with high-strength materials for longer service life.
- 【After-sales service】Our DA97-14474A ice machine is manufactured by professional factories and workers, durable, easy to clean, not easy to damage, longer service life, and strive to solve the problem of ice machine for customers. In the process of use, if there is any problem, please tell me at the first time, this is the fastest way to solve the problem, I will solve it for you at the first time.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
