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Bettesworth Construction
appliance instructions

Where to Put Detergent in a Samsung Top-Load Washer

Liquid HE detergent goes in the main-compartment liquid cup, powder goes in the compartment with the cup removed, and pods go in the tub. Check your model’s manual because dispenser layouts vary.

By Bettesworth Construction Team 2 min read
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On most Samsung top-load washers with a manual detergent drawer, put liquid HE detergent in the liquid cup in the main compartment; put powder directly in that compartment after removing the cup; and put pods in the tub before adding clothes. Exact layouts vary by model, so check your washer’s manual before using the dispenser.

Where each type of detergent goes

Samsung’s US guidance describes the manual top-load detergent drawer as being directly under the lid. Open the lid and pull out the drawer, then use the placement that matches your detergent.

Detergent type Where to put it What to check
Liquid HE detergent In the liquid detergent cup in the main compartment of the drawer Keep the amount at or below the MAX line.
Powder HE detergent Directly in the main compartment Remove the liquid detergent cup first; do not put powder in a liquid-only cup.
Detergent pod Directly in the washer tub, before adding clothes Do not put pods in the drawer. Samsung cautions against using pods in the upper washer of its Flex Wash machines.

These placements follow Samsung’s US detergent instructions. Follow the manual for your exact model if its dispenser differs.

Choose the right detergent and amount

Samsung says its washers require HE (High Efficiency) detergent. Measure according to the detergent label and the load size, accounting for the product’s concentration. There is no universal dose that applies to every load and detergent.

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Samsung DC97-16963G Assy Case Detergent
  • This is an O.E.M. Authorized part
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  • Use only the amount needed for the load, and never fill the dispenser past its MAX line.
  • If the label’s recommended amount for your load exceeds the MAX line, Samsung advises reducing the load size or using a more concentrated detergent rather than overfilling.
  • Samsung says liquid and powder clean comparably. Powder may be harder to dissolve in cold water, while liquid can be used to pretreat heavily soiled stains.

Samsung warns that exceeding the MAX line can stain or damage clothes and may damage the washer, including by causing leaks.

Check whether your washer has a manual or automatic dispenser

Not every Samsung top-loader uses the standard manual drawer. Some models have automatic dispensers, whose compartments and controls work differently. Samsung’s auto-dispenser instructions say those compartments accept liquid detergent. For top-load models with this setup, there is no manual detergent compartment; if auto dispensing is not being used, detergent or softener goes directly in the tub according to the model’s instructions.

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Samsung DC97-21423A Washer Detergent Dispenser Drawer
  • The DC97-21423A Detergent Dispenser Drawer is a genuine Original Equipment Manufacturer (Authentic OEM) part from Samsung that fits various models from the following brands of washers: Samsung
  • OEM Part DC97-21423A Detergent Dispenser Drawer is a brand new part; quality tested as per Samsung standards. The genuine replacement part is a new Samsung part that doesn't replace any other part
  • The Samsung DC97-21423A Washer Detergent Dispenser Drawer slides in and out to be filled with detergent, fabric softer and/or bleach
  • This is an authorized, brand new, genuine Samsung part
  • It is recommended to either refer to your appliance service manual, contact your appliance manufacturer, or contact a service professional to validate the needed part number for your appliance prior to purchasing

Do not rely on a universal left-or-right location for detergent, softener, or bleach: compartment layouts vary. Look up your washer’s exact model in its manual or check the model-specific guidance from Samsung Canada.

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If detergent stays in the drawer

Check that the detergent is in the correct compartment and that the liquid cup is installed for liquid or removed for powder. If the drawer still does not work correctly, check that the washer is level where relevant and follow the troubleshooting steps for your model. Samsung notes that a replacement drawer may be needed if the problem persists; any replacement must match the exact washer model. Its guidance on washer leaks and detergent-tray use also stresses using the correct tray configuration and staying within the MAX line.

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Quick Recap

Bestseller No. 1
Samsung DC97-16963G Assy Case Detergent
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This is an O.E.M. Authorized part; Fits with various Samsung brand models; Oem part DC97-16963G
$68.98
SaleBestseller No. 2
Samsung DC97-21423A Washer Detergent Dispenser Drawer
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This is an authorized, brand new, genuine Samsung part
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DC97-17022B for Samsung Detergent Dispenser - Compatible Only with Specific Models
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$22.95
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DC97-17022B for Samsung Detergent Dispenser - Compatible Only with Specific Models
  • Part Number DC97-17022B (AP5589006) replaces 3015202, PS4222035
  • Please check the description for compatible models
  • ⚠️ NOT UNIVERSAL! Avoid damaging your appliance. This part is compatible only with specific models. Parts may look similar, but using the wrong part can result in improper fit, malfunction, or serious damage. Please verify with your appliance’s model number for compatibility. Installing an incorrect part may cause internal component failure and could potentially render your appliance completely unusable.
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AAZ72925601 Washer Detergent Container Box Assembly for LG Washer
  • Part Number:AAZ72925601 Washer Detergent Container Box Assembly Compatible With LG Washer Replaces AAZ73855901 2652392 AP5217542 PS3530587 EAP3530587
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  • Product Function:The AAZ72925601 detergent container for washing machine is mainly used to store detergent for the convenience of the user during the washing process. It not only automates the laundry process, but also helps to protect the environment and conserve resources. Through proper design and use of this container, users can have a more convenient, efficient and environmentally friendly laundry experience
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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