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Bettesworth Construction
appliance maintenance

Samsung Washing Machine Not Draining? Safe Checks and Filter-Cleaning Steps

Check a Samsung washer’s leveling and drain hose first. Learn when and how to drain standing water and clean an accessible filter safely.

By Bettesworth Construction Team 3 min read
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If your Samsung washer leaves water in the drum, first check that the machine is level and the drain hose is undamaged and installed as your model’s manual specifies. If the washer has an emergency drain hose, you can drain the standing water safely before cleaning its filter—but not every Samsung washer has that hose or a removable filter. Follow the manual for your exact model; the instructions and measurements below are not universal.

Start with your model’s manual

Find the washer’s model number and consult its user manual before opening a panel or removing a part. Samsung’s guidance varies by market and model: its UK guide says the instructions may not apply to all models, and some older front-loaders lack a pump filter or emergency drain hose. Samsung says its top-load washers do not have a removable pump filter. Do not force open an access panel or try to remove a component the manual does not identify. Samsung UK drainage guide; Samsung US troubleshooting; Samsung UK troubleshooting.

Check the installation and drain hose

Turn the washer off before inspecting it. Confirm that it sits level, then look along the drain hose for kinks, visible damage or an obstruction. Check that the hose is routed, inserted and positioned as described in your model’s manual; an airtight seal or incorrect installation can interfere with draining. Samsung US identifies incorrect drain-hose installation as a common cause of drainage issues. Samsung US troubleshooting.

US hose measurements are not universal

For US readers, Samsung’s troubleshooting guidance specifies inserting the drain hose 6–8 inches, placing it at least 18 inches high (24 inches for a wash basin), and not exceeding 96 inches (35 inches for a wash basin). Samsung also says not to use an extension kit. These are US instructions, not a standard for every Samsung washer or market. Use the manual for your exact model if its installation requirements differ. Samsung US troubleshooting; Samsung UK troubleshooting.

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#1 Best Overall
DC97-16991A Washer Drain Pump Filter Replacement for Samsung Washer Coin Trap Leak Proof WF42H5000AW WF42H5000AW/A2 WF42H5200AW/A2 WF45K6500AW/A2 WF45M5500A/WF45M5100A W45R6100A WF50K7500A
  • DC97-16991A Washer Drain Pump Filter Part Number: DC97-16991A, AP5586931, 2813211, PS4222025.
  • Washer Coin Trap Filter Replacement Model: W45R6100A WF50K7500AW WF45K6500AW/A2 WF361BVBEWR/A2 WF363BTBEUF/A2 WF365BTBGSF/A2 WF365BTBGWR/A2 WF42H5000AW WF42H5000AW/A2 WF42H5100AW/A2 WF42H5200AF/A2 WF42H5200AP/A2 WF42H5200AW/A2 WF42H5400AF/A2 WF42H5400AW/A2
  • Drain Pump Filter Traps Lint Fit for: WF42H5500AF/A2 WF42H5600AP WF42H5600AP/A2 WF42H5600AW/A2 WF42H5700AG/A2 WF435ATGJRA/A2 WF455ARGSWR/A2 WF511ABR/XAA WF511ABWX/AA WF520ABP/XAA WF520ABP/XAC WF520ABW/XAA WF56H9100AG/A2 WF56H9100AW/A2 WF56H9110CW/A2 WF45M5500A / WF45M5100A
  • DC97-16991A Fit for Samsung Washer Filter Replacement Model: WF56H9100AV/A2 WF457ARGSWR/AA WF221ANG/XAA WF431ABP/XAA WF431ABW/XAA WF455ARGSGR/AA WF448AAP/XAC WF448AAP/XAA WF438AAR/XAA WF448AAE/XAA WF210ANW/XAA WF395BTPASU/A1 WF393BTPARA/A1 WF220ANW/XAC WF220ANW/XAA WF393BTPAWR/A2 WF393BTPAWR/A1 WF457ARGSG WF405ATPAWR/AA WF405ATPAWR/A2 WF45B6300AW
  • If your Samsung washer is leaking when you use it again after cleaning the original filter with a lock, consider replacing this non lock filter! Avoiding flooding in your home.

Drain standing water if your washer has an emergency hose

Only follow this procedure if the manual for your washer shows an emergency drain hose and explains how to access it. Water left after a high-temperature cycle may be hot, so let it cool before draining. Unplug the washer as directed by the model instructions. Have towels and a shallow container ready beneath the access area; drain slowly and be prepared to empty or swap the container as it fills. Samsung UK drainage guide; Samsung UK filter-cleaning guide.

Clean the filter only if your model has one

After draining the water, use the manual’s procedure to remove and clean the filter. Samsung’s guidance describes cleaning it with a soft-bristle brush and checking that the pump impeller is unobstructed. Do not treat a filter as the cause of every drainage problem, and do not attempt this step if your manual does not identify an accessible removable filter. Samsung US troubleshooting; Samsung UK filter-cleaning guide.

Rank #2
ZNTVW DC97-16991A Washer Drain Pump Filter Compatible With Samsung
  • Function: This washer drain pump filter helps to keep your washer drain pump working properly by trapping lint, hair, and other debris. Extends the service life of your Washing Machine
  • Compatible Models: Compatible with Samsung WF42H5600AW/A2, WF42H5000AW, WF42H5000AW/A2, WF42H5600AP, WF42H5600AP/A2. Replaces 2813211 AP5586931 PS4222025 EAP4222025 etc
  • Compatible model: WF56H9100AV/A2 WF457ARGSWR/AA WF221ANG/XAA WF42H5600AP/A2 WF431ABP/XAA WF431ABW/XAA etc. if you are not sure whether the model is suitable, please use the "Crtl+F" shortcut to search for the model you need, or contact us to help you check
  • Premium Quality: Made of highly durable ABS plastic with strict quality testing. Deformation-resistant design ensures long service life and stable performance
  • Easy To Install: 1. Drain a any leftover water in the pump 2. Unthread the old coin trap filter counterclockwise to remove(clean out the housing as necessary) 3. Install the new coin trap filter by aligning the notch in the trap with the tab in the housing

When cleaning is complete, reinstall the filter and secure the emergency-hose cap as your manual directs. An improperly seated filter or cap can lead to leaks or operating problems. Towels, a water-collection container and a small soft-bristle brush are useful supplies if the model’s procedure calls for them; no branded kit is necessary. Samsung UK drainage guide; Samsung UK filter-cleaning guide.

Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

Test the washer, then get service if it still will not drain

Once the hose, filter and any cap are back in place, run a test cycle. If the washer still does not drain after the model-appropriate checks, contact Samsung support or arrange service. Standing water alone does not establish that the pump has failed; the cited troubleshooting guidance does not diagnose a specific failed part from this symptom. Samsung US troubleshooting.

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Best Value
OEM DC31-00178A PX3516-01 Washer Drain Pump Upgrade Fit for SAMSUNG Washer, Replaces DC31-00187A DC97-19289F DC31-00178D B35-3a DC97-20621A PX3516-01, 5 YEARS WARRANTY by Beaquicy
  • 【DC31-00178A DC31-00187A WASHER DRAIN PUMP】-- The 2026 UPGRADE OEM DC31-00178A DC31-00187A Washer Drain Pump is AC 120V, 60Hz, 80W and is located at the rear of the washer and is used to remove water from the washer during the washer cycle drainage process. The PX3516-01 Samsung drain pump is a genuine OEM part for Samsung Front-Load and Top-Load Washer and offers improved transmission efficiency. The upgraded px3516-01 DC31-00187A Samsung washing machine drain pump features a new cable cover design to ensure long-lasting and effective performance, ensuring the pump’s structure remains sturdy and durable, preventing cracks or leaks
  • 【HIGH QUALITY】-- The OEM px3516-01 drain pump is made of durable high-quality ABS plastic and metal material, well tested by manufacturer, meets OEM standards, to ensure long service life and efficient performance of the B35-3a drain pump. The materials used to make the DC31-00178D samsung washer drain pump are free of harmful chemicals, making it safer to use. The px3516-01 washer drain pump motor adds a new wire guard design that allows for smoother and quieter operation. The DC97-19289F DC31-00178A Drain Pump Motor features excellent sealing, ensuring no leakage at the connections. The DC31-00187A Samsung washer drain pump is a genuine OEM part to Samsung Front Load Washer
  • 【5 YEARS GUARANTEE】-- Within 5 YEARS from the date of purchase, if there has quality problem or other reasons with the DC31-00178A DC31-00178D Drain Pump Samsung Washer, you can ask for after-sales service. Risk-free shopping. Our Upgrade DC31-00178D dc31-00187a samsung washer drain pump is OEM products, offering superior quality with corrosion- and rust-resistant properties. This ensures robust durability and long-term reliability, guaranteeing that your washing machine runs smoothly. Whether before or after the purchase, if you have any questions about the DC31-00178A PX3516-01 Samsung Drain Pump, you can contact us and we will try our best to answer them
  • 【FIX SYMPTOM】-- Includes 1 x OEM DC31-00178A Samsung washer drain pump. The DC31-00178A B35-3a samsung washer drain pump CAN SOLVE THE FOLLOWING PROBLEMS: ①Making noise. ②Washer can’t drain or slow drainage ③Pump but will not spin. ④Washer pump not spin. ⑤Washer leaks. ⑥Clothes are wetter than usual. ⑦Washer was giving an 5E , SE and Sud error code. If the above problems occur, please replace the DC31-00178A Washing Machine Drain Pump Motor in time. Replace DC31-00178A B35-3a washer drain pump can effectively resolve the issue. OEM DC31-00178D Samsung Washer Pump is made of durable, high-quality materials, ensuring that the pump operates smoothly during use and has a longer service life
  • 【WIDE COMPATIBLE】-- The OEM DC31-00178A PX3516-01 Washing Machine Drain Pump is a genuine part, fits Samsung front-load and top-load washers. The DC31-00178A DC31-00178D Samsung Drain Pump replaces: DC31-00187A, DC31-00178A, DC97-20621A, DC31-00178D, DC31-00054D, DC97-19289F, PX3516-01, DC96-01585L, 3989917, 4958525, 2754406, AP5583541, PS4204640, AP6977256, EAP4204640, AP5916591, PS9605762, EAP9605762, etc. Please scroll down the page to view the list of models for the DC31-00178D washer water pump in the product description. If you cannot find your model in the list, or if you are unsure whether the DC31-00178A PX3516-01 Washer Drain Pump is suitable, Please contact us to confirm
Rank #4
Sale
Samsung DC97-16991A Washer Drain Pump Filter Assembly
  • Genuine Samsung washer drain pump filter assembly, part number DC97-16991A
  • Designed for the drain pump system of compatible Samsung washing machines
  • Traps lint, debris, and small objects from drain water before they can enter the pump system
  • Helps reduce drain-system blockages and supports proper water flow through the washer drain system
  • Verify compatibility using the complete washing machine model number before purchase
Rank #3
DC97-16991A Washing Machine Drain Pump Filter - Compatible with Samsung WF42H5600AW/A2, WF42H5000AW, WF42H5000AW/A2, WF42H5600AP, WF42H5600AP/A2 - Replaces AP5586931, 2813211, PS4222025, EAP4222025
  • PART NUMBER REFERENCE: This DC97-16991A Washing Machine Drain Pump Filter is a direct replacement for OEM part numbers: DC97-16991A, AP5586931, 2813211, PS4222025, and EAP4222025.
  • MODEL COMPATIBILITY: Compatible with specific Samsung washing machine models including, but not limited to: Compatible with Samsung WF42H5600AW/A2, WF42H5000AW, WF42H5000AW/A2, WF42H5600AP, WF42H5600AP/A2. Replaces 2813211 AP5586931 PS4222025 EAP4222025 etc Compatible model: WF56H9100AV/A2 WF457ARGSWR/AA WF221ANG/XAA WF42H5600AP/A2 WF431ABP/XAA WF431ABW/XAA etc.
  • FUNCTIONAL SPECIFICATION: The drain pump filter traps lint, hair, and fibrous debris to prevent blockage of the drain pump assembly. Regular filtration maintains pump flow rate and prevents strain on the pump motor, contributing to operational stability.
  • MATERIAL CONSTRUCTION: Manufactured from high-durability ABS plastic. The material exhibits resistance to deformation under standard operating temperatures and maintains dimensional stability over repeated use cycles.
  • INSTALLATION PROCEDURE: Installation requires draining residual water from the pump housing, rotating the existing filter counterclockwise to remove, cleaning the housing cavity, and inserting the new filter by aligning the notch with the internal tab. No additional tools are required.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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