Do not factory-reset your Roomba just because its map is wrong. The safest fix depends on the problem: reboot for a temporary glitch, restore an earlier Clean Map when available, delete only the faulty Smart Map when the floor plan is corrupted, and use a factory reset only as a last resort. If your concern is cloud mapping, disable Mapping Features instead—but expect to lose map-dependent functions.
- Preserve maps and settings: Reboot the robot.
- Erase a bad floor plan: Delete the Smart Map and remap.
- Recover a recent version: Update the Smart Map from a previous Clean Map report.
- Erase the robot and account connection: Use an app-based factory reset.
- Stop spatial data sharing: Disable Mapping Features.
First, identify your Roomba app
Instructions and menu names vary by model, region, and software version. The newer Roomba Home app currently supports Roomba Mini, 100/1000 Series, 200/2000 Series, Plus 400 Series, Plus 500 Series, and Max 700 Series. Other models continue to use the classic iRobot Home app, according to iRobot’s reboot documentation: iRobot’s reboot instructions.
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The Roomba Home app was also receiving a staged version 3.0.0 rollout dated July 21, 2026, initially for Android users in certain regions. Your labels may therefore differ from the paths below.
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Deleting a Smart Map normally means rebuilding room labels, dividers, cleaning zones, and Keep Out Zones. Before proceeding:
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- Charge the robot fully or place it on its dock.
- Keep the dock in its normal, unobstructed location.
- Open doors to every room you want included.
- Remove cords, clutter, temporary obstacles, and movable items that could distort the map.
- Make sure the robot can leave and return to the dock.
- Clean navigation, cliff, and dock sensors, wheels, and brushes if the robot is showing an error.
- Finish or cancel an active mission.
- If you are factory-resetting, look for Save maps during factory reset before confirming.
After moving furniture or renovating, iRobot recommends a mapping run or a clean-everywhere mission rather than directed room cleaning. A directed job may not search for newly accessible areas.
Option 1: Reboot without deleting the map
Reboot first when the map looks correct but the app, navigation, or docking behavior is temporarily unreliable. A reboot should preserve maps, schedules, and preferences.
Roomba Home app
- Open the app.
- Go to the Robots tab.
- Tap the three dots in the upper-right corner.
- Select Reboot Roomba.
- Confirm Reboot Roomba.
Classic iRobot Home app
- Open the app.
- Open Product Settings.
- Select Reboot Roomba.
- Confirm the reboot.
For model-specific instructions, use iRobot’s current support page rather than applying a button combination from another Roomba series.
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Older 600-series robots differ. Models with a green dot beneath the bin use the battery-removal procedure, including leaving the battery out for approximately 30 seconds. Models without the green dot generally reboot by holding Home and Spot for 10 seconds until the reboot tone sounds.
Roomba Combo models with a physical power switch can be rebooted by opening the top cover, switching the robot off, waiting 10 seconds, and switching it back on. These procedures are not universal.
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Option 2: Restore an earlier map from cleaning history
If a recent mission changed a previously good map, you may be able to restore an earlier version without deleting the current map:
- Open History in the app.
- Select an earlier Clean Map report showing the desired layout.
- Tap the three-dot menu.
- Choose Update Smart Map.
- Confirm the change.
This cannot be undone directly, although another suitable Clean Map report can be used for a later update. A mission that ended with an error may not provide a usable restoration point.
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Option 3: Delete only the faulty Smart Map
Use map deletion when the robot works but the floor plan is clearly corrupted, belongs to the wrong floor, or no longer matches the home.
From the map list
- Open the app.
- Tap Smart Maps or the map icon on the Home screen.
- Select the map to remove.
- Choose Delete Map and confirm.
From an open map
- Open the relevant Smart Map.
- Tap the three-dot menu in the upper-right corner.
- Choose Delete Map.
- Confirm the deletion.
Start a new mapping run after deletion. The robot must relearn the space, and you may need to recreate room names, dividers, zones, and Keep Out Zones. On supported models, the first map can be edited for room labels, orientation, map name, and boundaries.
i3, i4, and i5 limitation: These models support only one Smart Map. To remap the original space or map another floor, you generally must delete the existing map first.
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Option 4: Factory-reset the Roomba only as a last resort
A factory reset is appropriate when rebooting and map deletion do not solve a persistent software problem, or when you need to remove the robot from your account. It can erase robot settings, schedules, favorites, cleaning preferences, language, time zone, account association, and third-party smart-speaker connections.
Factory reset in the classic iRobot Home app
Go to Product Settings → About → Remove Device from Account. Depending on the version, the robot’s name may appear instead of About.
Factory reset in the Roomba Home app
- Select the robot.
- Open Robot Settings.
- Choose About Roomba.
- Select Factory Reset and Remove Robot.
- Review the warning.
- If displayed, enable Save maps during factory reset.
- Confirm the reset.
An app-based reset removes the robot from the app and account and disassociates saved data from the iRobot cloud. You will need to set up the robot again.
Manual factory reset
Button combinations vary substantially by series. Current iRobot examples include holding the Home button for about five seconds on Mini, 100/1000, 200/2000, Plus 400, Plus 500, and Max 700 models until instructions play, then holding Home plus Power for another five seconds. Roomba Essentials uses Home, Spot Clean, and Clean for approximately seven seconds. Other models use different controls.
Verify the exact procedure for your model before pressing buttons. A manual reset may leave cloud data, app data, and account associations intact, unlike an app-based factory reset.
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Can a factory reset preserve your map?
Sometimes, but not universally. iRobot identifies map backup and retrieval support for eligible models including i6, i7, i8, s9, j6, j7, j8, j9, and Roomba Combo 10 Max. The m6 can retrieve maps in a supported cross-product workflow.
Cloud storage does not mean every map automatically restores to every robot. Recovery depends on model eligibility, account status, reset method, and whether the app offered and enabled the backup option. Robots without Imprint Smart Map will not show Save maps during factory reset. Do not assume that a deleted map and a backed-up map are interchangeable.
iRobot’s documentation says Smart Maps are stored in the cloud rather than simply inside the app, while separate backup documentation describes retrieval for eligible customized maps. The practical rule is simple: preserve the map only when the app explicitly offers the option and your model is supported.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How to remap the home correctly
- Return the dock to its normal position and leave clearance around it.
- Open all doors that should be mapped.
- Remove clutter, cords, and temporary obstacles.
- Provide reasonable lighting; many robots navigate poorly in darkness.
- Start a mapping run or clean-everywhere mission, not only a directed room job.
- Let the robot complete the mission and return to the dock.
- Open the map section and inspect the new floor plan.
- Rename rooms, adjust dividers and orientation, and recreate zones and Keep Out Zones as needed.
Approximate documented Smart Map ranges are 4–3,000 square feet for s9, 4–2,500 for i6/i7/i8, 4–1,600 for i3/i4/i5, 4–2,500 for the j series, and 4–2,500 for m6. These are approximate limits, not guarantees for every floor plan.
Supported robots may create multiple maps for multiple floors. i3, i4, and i5 are limited to one. Because the dock is a navigation reference, repeatedly moving one charging station between floors is not recommended; a second compatible dock may be more practical for frequently cleaned separate spaces.
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Troubleshooting common map problems
The map does not appear
The robot may not have completed a qualifying mapping run, mapping features may be disabled, the model may not support Smart Maps, or the app, robot software, account association, or cloud synchronization may be out of date. Smart Map workflows require a supported model, an iRobot account, and current software. See iRobot’s Smart Map compatibility guidance.
The map covers only part of the home
Check closed doors, blocked passages, dock clearance, battery level, and whether the robot could return to its dock. Also check the approximate map-size limit. Run a complete mission rather than a room-specific job.
The map keeps becoming distorted
- Clean cliff, navigation, and dock sensors.
- Check wheels and brushes.
- Remove obstacles and improve lighting.
- Reboot.
- Run a complete mission or mapping run.
- Delete the Smart Map and remap.
Estimated outer walls can be inaccurate without necessarily preventing cleaning or map customization. Persistent navigation failure may indicate a hardware problem rather than a map problem.
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The robot cannot dock
Move obstacles away from the dock, check that the dock is powered and in its usual location, clean the dock and robot sensors, and run a complete mission. If docking remains unreliable after a reboot and remap, contact iRobot.
The map orientation is wrong
Orientation is a presentation setting and does not necessarily mean navigation data is corrupted. On supported models, change and save the map orientation in the map-editing controls.
Privacy: disabling mapping features
To stop the robot from sending spatial data to iRobot’s cloud servers, open Accounts → Privacy → Mapping Features, select the robot, and toggle mapping features off.
This is more than a map deletion. It disables mapping-dependent functions such as Clean Map reports, map-based schedules and favorites, time estimates, directed room cleaning, targeted zone cleaning, and Keep Out Zones. Re-enabling mapping requires creating a new map from scratch. See iRobot’s privacy guidance.
When to contact iRobot
Contact iRobot Support when cleaning, sensor maintenance, rebooting, remapping, and the appropriate reset do not resolve navigation errors. Have the robot’s serial number available, keep it charged, and retain proof of purchase if warranty service may be required. Buying replacement parts or a newer Roomba will not by itself guarantee recovery of an old map.
Quick Recap
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