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Bettesworth Construction
appliance maintenance

Fisher & Paykel Dishwasher Troubleshooting: Easy Checks by Symptom

Start with power, door closure, cycle start, and water supply. Then check model-specific guidance for drainage, spray arms, detergent, and fault codes.

By Bettesworth Construction Team 3 min read
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Start with the basics—power, a fully closed door, the selected cycle, and the water supply—then troubleshoot the specific symptom. Fisher & Paykel controls, fault codes, and reset steps vary by model, so use the guide for your exact dishwasher and market before removing parts or trying a button sequence.

Before troubleshooting: identify your model and check the basics

Find the model number on the appliance label, then open its matching Fisher & Paykel Product Help page or user guide. Instructions for one DW24 model or DishDrawer do not necessarily apply to another appliance or market.

  • Check that the dishwasher has power.
  • Make sure the door is fully closed.
  • Confirm you pressed the control that starts the selected cycle on your model.
  • Check that the water supply tap is on.

If the model guide calls for checking an inlet-hose strainer, follow its procedure; access and steps are model-specific.

Dishwasher will not start

In its US/Canada guide for named DW24 models, Fisher & Paykel lists no power, a door that is not properly closed, not pressing the start control, a turned-off water tap, and a blocked inlet-hose strainer among possible causes. Work through the basic checks above. If the dishwasher still will not start, consult the exact model guide rather than trying another model’s control sequence.

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Water remains inside dishwasher after wash has ended

For the DW24 models covered by the US/Canada guide, possible causes include a blocked drain connection, a kinked, bent, or blocked drain hose, a jammed pump, or blocked filters. Inspect only visible, accessible areas and follow the guide’s maintenance or fault-code instructions before cleaning the filter or pump.

Fisher & Paykel’s Australian DishDrawer draining guidance also identifies a blocked filter or drain hose as possible causes and advises checking that the hose is not bent and is securely connected. Its advice is for DishDrawer owners in Australia; do not assume the access steps or reset instructions match your dishwasher.

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DishDrawer Dishwasher is not draining

Check the filter and the visible drain hose for a blockage, bend, or insecure connection, using the instructions for your model. If those checks do not resolve the symptom, look up any displayed fault code in the matching guide. The Australian DishDrawer guidance is not a universal repair or reset procedure.

Spray arm is obstructed or wash performance is poor

Food particles or small objects can block spray-arm holes and make the lower spray arm difficult to rotate. Clean the arm as described in the maintenance section of your appliance’s guide; avoid forcing it or using a removal method from another model.

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Detergent dispenser does not close or detergent remains inside

The DW24 guide lists several possible causes of dispenser trouble. Match the detergent and maintenance advice to your model.

  • An overfilled detergent compartment or detergent residue can prevent the dispenser cover from closing.
  • A damp compartment can leave detergent stuck inside.
  • A large utensil may obstruct the cover.

Excessive foaming

The DW24 guide identifies incorrect detergent amount or type, a high rinse-aid dosage, and spills that were not wiped up as possible causes. Follow the appliance instructions for detergent and rinse aid, and wipe up spills as directed. Do not change settings based on advice for a different model.

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Fault codes and resets are model-specific

Fault-code examples in one Fisher & Paykel DishDrawer installation guide include A1 for a water-supply fault, A3 for a drawer that cannot drain, and A6, which can involve a loose or detached spray arm, low water pressure, or excessive foaming. These are examples from that guide—not a universal Fisher & Paykel code list. Find your model number and check its matching Product Help page or manual before interpreting a code or attempting a reset.

When to stop and request service

Use owner-maintenance instructions only for checks and cleaning the exact guide permits. If a fault persists, the guide directs you to service, or diagnosis requires access beyond the described maintenance, contact Fisher & Paykel support or an authorized service partner. For replacement parts, start with Fisher & Paykel’s dishwashing spare-parts information and confirm the correct part for your model. A blocked filter may call for cleaning rather than replacement; replace it only if inspection and model-specific guidance indicate cleaning is not enough.

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