HelloReport

Review

HelloReport is property inspection software for creating inventory, inspection and check-out reports. It is best suited to letting agents, landlords and inventory clerks who want tenants to review reports online and a property-based subscription that does not charge per user or report. Its strongest case is the joined-up mobile collection and report delivery; the main trade-off is that costs rise with the size of the property portfolio.

Overview

HelloReport covers the inspection process from collecting photos and descriptions on a mobile device to sending completed reports to all parties. Tenants can view, comment on and sign reports online, which gives them a direct way to respond without requiring the inspection team to manage a separate paper review. Completed reports are sent automatically.

For teams working in the field, offline photo and description collection is useful when connectivity is unreliable. Speech-to-text and quick-text dictionary options can also reduce repetitive typing. The web dashboard adds editing and addendum tools after collection, so a report need not be treated as fixed once the inspector leaves the property.

Key features

Inspection and report workflow

Users can capture digital signatures, export PDF reports and highlight defects in red. Custom checklists and issue tracking support structured inspections and recording problems. These tools make HelloReport a practical fit for routine inventories, inspections and check-outs, while its focus remains on property reporting rather than a general construction project workflow.

Tenant review and integrations

Online tenant comments and signatures give tenants a clear role in reviewing a report, while automatic delivery keeps all parties in the loop. Help articles describe integrations with Reapit, Fixflo and SME Professional. Reapit can sync lettings properties and receive completed reports, a useful connection for agencies already using it to manage lettings.

Data and support

HelloReport says customer data remains the customer's property and can be downloaded on demand. After cancellation, data remains in the account for up to 90 days after the last payment, so customers should retrieve anything they need before that period ends. The company describes rapid onboarding and ongoing support, and provides an email contact for questions. Its FAQ says data is sent over SSL encryption, protected by an enterprise-level firewall, monitored and patched, with hourly backups.

Pricing

HelloReport has no free plan, but offers the full software for a 14-day trial after email verification. Users are not charged if they cancel during the trial or do not enter payment details before it ends. That is enough time to assess the workflow, but it is a short window for teams that need to coordinate several inspectors or tenants before deciding.

The Property-based subscription starts at From £0.12 per property, paid annually in advance, with prices excluding VAT at the current rate. Customers choose a property limit; users, reports and cloud storage are unlimited. This structure suits agencies and clerks who want to avoid per-seat or per-report fees, but the total subscription depends on the portfolio size and is paid annually in advance. Customers managing more than 500 properties can request an enterprise package with discounts.

Platforms

HelloReport runs on Android, iOS and the web. Offline mobile collection is a practical advantage during inspections in areas with poor reception. The company recommends modern browsers, including Chrome, Firefox and Safari, and advises against budget Android devices for detailed reports with many embedded photos.

Who it's for

HelloReport is a strong match for letting agents, landlords and inventory clerks who create recurring property reports and want a consistent route for tenants to review and sign them. Unlimited users and reports make it particularly suitable when several staff share inspection work. It is less compelling for an occasional landlord with only a small number of reports, or a contractor seeking broader tools for managing renovation jobs.

Pros and cons

Pros

• Unlimited users and reports: teams can share the account and produce reports without per-seat or per-report charges.
• Offline collection and dictation tools: inspectors can gather photos and descriptions without connectivity and use speech-to-text or quick-text options in the field.
• Tenant review built into delivery: tenants can comment on and sign reports online, and completed reports are sent automatically to all parties.
• Flexible post-inspection editing: the dashboard supports edits and addendums, while PDF export and red defect highlighting make reports easier to complete and share.

Cons

• Annual payment and portfolio-based cost: the starting price is billed annually in advance, and the subscription is tied to the chosen property limit.
• No free plan: customers can try the full product for 14 days, but there is no continuing free option for a very small portfolio.
• Mobile hardware matters: the company cautions against budget Android devices for reports with many embedded photos.
• Cancellation requires timely data retrieval: account data is retained for up to 90 days after the last payment, so customers should download needed records promptly.

Alternatives

Inspection software is the broader category to explore when comparing property inspection tools.

• DoneTrace is worth considering for an individual who needs free personal checklists, photo proof and PDF export; its free plan includes five AI draft credits a month and one workspace.
• Inventorai offers a £25 one-time pack of 10 shared credits that never expire, which may suit teams that prefer buying credits rather than taking HelloReport's annual property-based subscription.
• myInspections may suit a solo landlord who wants unlimited inspections and properties on its $8-a-month Landlord plan, which includes one seat, templates, branded reports and assisted setup.
• PropertyTrace is an option for users whose needs fit its free plan of 10 properties and five reports a month, or who want to add published tours through its £12 monthly Tours Pack.
• The Property AI is another alternative for readers comparing property reporting tools.
• Inventory Hive may appeal to a worker with a defined portfolio: its Honey Worker 50 monthly plan costs £30 plus VAT and covers unlimited reports across 50 properties.
• InventoryBase is another paid option for readers comparing inventory software.
• Rental Inspector is another paid alternative for readers comparing inspection software.

Verdict

Choose HelloReport if your lettings or inventory work depends on recurring property reports, shared access for a team and a tenant review process that runs through to automatic delivery. Its offline mobile collection, online tenant sign-off and unlimited users and reports are a coherent package. Look elsewhere if you need a free ongoing plan, pay-as-you-go reporting, or software for the wider coordination of a build or renovation.