Recommended Free Tools
For a routine pothole, debris, damaged sign, bridge problem, or other PennDOT roadway concern, submit a report through the PennDOT Customer Care Center or call 1-800-FIX-ROAD. Give a precise location—county, municipality, route or street, nearest intersection, and a useful landmark—so crews can find the problem. The online form lets you place the concern on a map, describe it, attach an optional picture, provide contact details, and receive a reference number for later status checks.
Do not use the online form as an emergency-dispatch service. PennDOT says emergencies or unsafe conditions belong with 9-1-1. Urgent but non-emergency roadway issues should go to the associated PennDOT county office. Online Customer Care Center submissions are not monitored outside Monday through Friday, 8 a.m. to 4:30 p.m.
As an Amazon Associate I earn from qualifying purchases.
Choose the right reporting route first
The fastest way to get the right response is to match the channel to the danger and the agency responsible for the facility. PennDOT’s roadway-reporting service is designed for maintenance and service concerns, not immediate emergency dispatch.
Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errors| Situation | Recommended route | Purpose |
|---|---|---|
| Routine PennDOT road or bridge maintenance concern | Customer Care Center or 1-800-FIX-ROAD | Creates a detailed concern report; the online route supplies a reference number and status lookup. |
| Urgent, non-emergency roadway issue | Associated PennDOT county office | PennDOT directs urgent issues to the local county office rather than relying on an unattended online submission. |
| Emergency or unsafe condition | 9-1-1 | Emergency services can handle an immediate threat to life or safety. |
| Traffic-signal repair | Local municipality | Municipalities own and maintain traffic signals; PennDOT is the permitting agency. |
When to call 9-1-1
Call 9-1-1 when the condition is an emergency or makes the roadway unsafe right now—for example, a hazard that presents an immediate threat to people or a crash scene requiring emergency help. PennDOT’s contact guidance states, “For emergencies or unsafe conditions you should always call 9-1-1.” The Customer Care Center likewise says, “For life-threatening emergencies, call 9-1-1.”
#1 Best Overall
- Valued Carpenter Pencil Set: You will get 2 pcs solid carpenter pencils with 26 piece 2.8 mm refills, 1 replaceable sharpener, 1 plastic storage box.The complete carpenter pencils combination allows you to finish your work faster and more easily
- Deep Hole Marker Pencil: The deep-hole construction pencils adopts 45mm elongated tip design, which is more convenient to mark in the small hole or in other tight areas that other carpenter markers cannot reach
- Carpenter Pencils with Sharpener: The sharpener is screwed into the top of the work pencil, which won't get lost either. Built-in pencil sharpener that keep the lead with pointed and smooth to Improves line of sight in fine work
- Stronger Solid Lead: This work pencil is matched with a 2.8 mm thick lead , which is much thicker and stronger during the drawing process of construction work, it will not break or damage easily
- Marks on Various Surfaces: 3 colors solid construction pencil can marks on various surfaces,such as metal, plastic, wood, paper etc. Ideals for woodworkers, contractors, craftsmen, builders, merchants and masons
Do not pull over in a travel lane, walk into traffic, or approach a dangerous obstruction to gather information. Tell the dispatcher what you can safely observe from your current position.
When to use the PennDOT county office
An urgent problem that is not a 9-1-1 emergency should be directed to the PennDOT county office associated with the location. PennDOT’s roadway-concern page and Customer Care Center both distinguish urgent issues from routine reports. Use the county-office route when waiting for normal Customer Care Center monitoring could leave a serious roadway problem unaddressed.
How do I report a pothole to PennDOT?
Use the Customer Care Center’s new-concern form or call 1-800-FIX-ROAD. The following process gives PennDOT enough information to identify the location and understand what needs attention.
What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
- Decide whether it is routine, urgent, or an emergency. Call 9-1-1 for an emergency or unsafe condition. For an urgent but non-emergency issue, contact the associated county office. Continue with the online form or telephone line for a routine concern.
- Open the reporting service. Start at Report a Roadway Concern, which routes you to the Customer Care Center, or call 1-800-FIX-ROAD. The service covers more than potholes, including road and bridge conditions, objects that should be removed from the roadway, traffic or sign concerns, signals, ongoing roadwork, and other listed categories.
- Submit one concern at a time. If you see a pothole and a separate damaged sign, make separate reports. Distinct reports give each issue its own description and reference number instead of combining unrelated maintenance needs into one record.
- Place the problem on the map. The web form supports a mapped location. Move the map marker to the actual problem, not merely the nearest town or the start of a long road.
- Describe what you observed. State the problem type, its position relative to the road or intersection, and any details that affect safety or access. Explain whether the defect is in a travel lane, shoulder, ramp, bridge deck, or another identifiable part of the roadway.
- Add a picture only if it is safe. The form accepts an optional image. Never stop in traffic, stand on a shoulder that is not safe, or approach the hazard just to take a photograph.
- Enter contact details if you want PennDOT to have them. The form allows contact information along with the concern description. Check your entries before sending.
- Save the reference number. The submission returns a reference number. Keep it in a note, email, or screenshot so you can look up the existing concern through the Customer Care Center.
The reviewed PennDOT guidance does not promise a universal response time, repair deadline, guaranteed repair, or particular follow-up method. A reference number identifies your report; it is not a commitment to complete work by a specific date.
What information do I need to report a pothole?
A precise location is the most important part of a useful report. PennDOT’s frequently asked questions and pothole guidance emphasize enough identifying information for staff to locate the site.
Rank #2
- Ergonomically Designed: Work in tight areas with a compact design that gets into tough spots
- Both tools are designed to fit into difficult to reach spaces
- Complete a wide range of applications with a high-performance motor that delivers up to 300 UWO, and an impact driver delivering up to 1,400 in-lbs of torque
- Both the DEWALT impact driver and drill driver feature integrated LED work lights with a convenient 20-second delay, ensuring enhanced visibility in dimly lit or challenging work areas
- One-Handed Loading - Keep one hand free with a 1/4 in. hex chuck that accepts 1 in. bit tips
Give the core location details
- County. Name the Pennsylvania county where the problem is located.
- Municipality. Include the city, borough, township, or other municipality.
- Road or route. Provide the street name or route number. If both are known, include both.
- Nearest intersection. Identify the closest cross street or intersection, and say whether the issue is before or after it.
- Landmark. Add a bridge, business, park, interchange, building, or other visible landmark when it will help someone recognize the site.
The form’s map can supplement these written details, but do not rely on a pin alone. A written description remains useful if the marker is imprecise or the hazard shifts.
Add highway-specific clues when you know them
For a limited-access highway or another long route, include your direction of travel and a nearby exit or mile marker when known. These are practical ways to narrow the search; they are not presented as universal quoted requirements of the form. If you do not know an exit or mile marker, provide the nearest intersection, interchange, or landmark instead.
Explain the problem in observable terms
Describe what is wrong and where it sits in relation to the roadway. For a pothole, note whether it is in a lane, shoulder, ramp, or bridge approach and whether there are multiple defects. For debris, identify the object and the lane or shoulder it affects. For a damaged sign, describe the sign’s message or position and whether it is missing, bent, blocked, or unreadable. For bridge or pavement damage, describe the visible condition without guessing at the cause.
Include information that changes the risk to drivers—such as a lane obstruction, poor visibility, or a condition encountered in a particular direction of travel—but only report what you can observe safely.
Use photographs carefully
An image can help illustrate the defect, and the online form makes attaching one optional. Do not create a second hazard while taking it. A passenger can photograph from inside a stopped vehicle only when stopping is lawful and safe; otherwise, submit the written location and description without a picture.
Rank #3
- 【Great Compatibility】This Katerk 1/4 inch hex shank bit holder is specifically designed for 1/4 inch hex shank drill bits. It's compatible with most 1/4 fast hex handles, hex sockets, various electric screwdrivers, and handheld screwdrivers. The bit holder makes it a valuable addition for any handyman.
- 【Secure and Safe】Built with a secure backup nut design, each drill bit holder securely locks onto your bits, ensuring they stay firmly in place. Additionally, our bit holder incorporates a high-quality steel ball rolling design that holds up to several kilograms of weight, ensuring your various drill bits don't fall off.
- 【Easy One-Handed Operation】The bit holder for impact driver allows you to change bits single-handedly, simplifying your workflow. Its multi-color design further allows for quick identification of the drill bit you need.
- 【Compact and Convenient】Thanks to its compact size, this 1/4 inch bit holder is easy to carry around. The bit holder allows for easy attachment to various tools, making this a convenient addition to your construction accessories. The Katerk bit holder is cast from high-quality alloy material, promising a long product lifespan. Despite its rugged strength, the bit holder remains lightweight, making it portable.
- 【Cool Christmas Gift For Men Stocking Stuffers】 This screwdriver bit holder, driver bit holder, impact bit holder, can be given as a gift to your loved one, especially for anyone involved in construction or electrical work. It's a must-have for stocking stuffers for men and women, tools gifts for dad, tech gadgets for men, gifts for dad, gifts for him, gifts for husband, gifts for boyfriend, cool gadgets for men, and cool gifts for dad.
How do I report a road hazard in Pennsylvania?
For a PennDOT roadway concern, use the same Customer Care Center process even when the issue is not a pothole. Select the category that best matches the problem, map the location, describe the condition, and save the reference number. The service lists road or bridge conditions, items to remove from the road, traffic and sign concerns, signals, ongoing roadwork, and other concern types.
Outdated Drivers Are Slowing You Down
One free scan finds every outdated or missing driver and matches the right update for your exact hardware.Free scan · exact hardware matchWindows Errors? Fix Them Before They Spread
Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallRoad, bridge, and pavement conditions
Report potholes, surface failures, bridge-related roadway problems, and similar maintenance conditions with the exact route and position. Explain which part of the roadway is affected so the description is actionable rather than simply saying that the road is “bad.”
Objects or debris in the roadway
Identify the object, lane or shoulder, direction of travel, and nearest location reference. If the object creates an immediate unsafe condition, stop using the form and call 9-1-1.
Signs and other roadway concerns
Describe the sign or facility, what is wrong with it, and where it stands. A landmark and nearest intersection can distinguish one sign from several similar signs along a route.
Ongoing roadwork
Give the route, work-zone location, direction, and the specific condition you observed. Do not enter a work zone or stand near construction activity to obtain details.
The Tool Desk
Outbyte PC Repair FREEClear out junk files and repair common Windows errorsFree Scan →Outbyte Driver Updater FREEFix the driver behind crashes, sound loss and screen glitchesFind Drivers →Rank #4
- Long Nib and Deep Hole Marker: Our mechanical carpenter pencil with 45mm nib is designed for easy marking of deep holes or narrow areas. These construction pencils are the great choice for woodworking tools, construction tools, carpenter tools, contractor tools, wood carpentry tools and architect tools
- Extra Refills in 2 Colors for Versatile Marking: The construction mechanical pencil comes with 12 extra 2.8mm refills, including 6 red and 6 black refills. The black refill is suitable for light surfaces, while the red wax is perfect for dark surfaces. Our carpenter mechanical pencil makes sure that you'll have an ample supply for extended use
- Built-in Sharpener: Our construction pencil comes with a built-in sharpener to ensure the mechanical pencil tip is always sharp and ready for use. Never buy an extra pencil sharpener again. A great tool for any woodworker pencil, contractor pencils. The refill can easily be extended or retracted with a simple click of the pencils mechanical, allowing you to work more efficiently and accurately
- Portable Clip Design: Our deep hole construction pencil features a portable clip design, easy to carry and attach to your pocket or tool box, so that you can keep the carpenter pencils mechanical close at hand, making it a convenient tool to have on the go. Great gifts choice for carpenters
- Stronger Pencil Lead: The black refills are made of lead, sturdy and smooth. The red refills are made of wax, clear and light. These marking pencils are much thicker and stronger than normal pencils during the marking process of construction work, suitable for various surfaces, such as glasses, metal, boards, floors, walls, furniture, etc. The written marks can be easily wiped with a wet paper towel when needed
What number do I call to report a road problem?
Call 1-800-FIX-ROAD for a routine PennDOT road or bridge concern. You can also submit the concern through the PennDOT Customer Care Center online service. The web route is useful when you want to place the issue on a map, attach an optional image, include a written description, and retain a reference number for a status check.
Customer Care Center submissions are not monitored outside Monday through Friday, 8 a.m. to 4:30 p.m. That schedule is why PennDOT directs urgent non-emergency issues to the associated county office and emergencies or unsafe conditions to 9-1-1. Do not assume an online submission will trigger immediate dispatch after hours.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Who do I call about a broken traffic signal?
Contact the municipality that owns and maintains the signal. PennDOT’s live New Concern form states that traffic signals are owned and maintained by municipalities and recommends contacting the municipality for signal repairs. PennDOT acts as the permitting agency, but that does not make it the repair authority for every signal.
Identify the correct municipality
Use the intersection, municipality, county, and a nearby landmark to identify the signal. If you are unsure which local government is responsible, the location details can help the municipality route the request.
Escalate an immediate danger
If a signal failure creates an immediate unsafe condition, follow the emergency rule and call 9-1-1. For a non-emergency signal repair, contact the municipality rather than filing a PennDOT roadway report as though PennDOT owns the device.
Best Value
- Milwaukee Ink all Fine Point Marker, Black, 4 Per Pack
- 4 per pack Features Clog Resistant Marker Tip Writes through Dusty, Wet and Oily Surfaces Durable Marker Tip for Writing on Concrete, OSB and Rough Surfaces
- Clog resistant tip writes on dusty, wet and oily surfaces and is optimized for rough surfaces such as OSB, cinderblock and concrete
- Hard hat clip- attaches for easy access
- Quick dry time with reduced smearing and marking
How do I check a PennDOT road report?
When you submit through the online Customer Care Center, save the reference number returned by the form. The Customer Care Center provides a way to look up an existing concern using that identifier. Keep the number with the date, location, and description you submitted so you can distinguish it from later reports.
PennDOT’s published guidance does not establish a single statewide response deadline or promise that every report will receive a particular repair or notification. If conditions worsen after you submit, reassess the urgency: call the county office for an urgent non-emergency issue or 9-1-1 for an emergency or unsafe condition.
What PennDOT does—and does not—cover
The reporting instructions apply to PennDOT roadway concerns, especially facilities under state responsibility. PennDOT does not maintain every local street, road feature, or traffic device in Pennsylvania. A municipality may be the appropriate agency for a local road, local sign, or traffic signal.
Before submitting, identify the road owner when you can. If the issue is a traffic signal, use the municipal route described above. If the concern is on a state roadway, the PennDOT Customer Care Center or 1-800-FIX-ROAD is the appropriate routine channel.
Common reporting mistakes and how to avoid them
- Using the form for an emergency: Call 9-1-1 for emergencies or unsafe conditions; the online service is not an emergency-dispatch channel.
- Leaving out the municipality or county: Add both, even when the route name seems obvious.
- Writing only “pothole on Route Pennsylvania”: Include the nearest intersection, direction, lane or shoulder, and landmark when available.
- Combining unrelated defects: Submit a separate report for each concern so each one has a clear description and reference number.
- Taking a dangerous photograph: Skip the image if getting it would require stopping in traffic or approaching the hazard.
- Reporting a municipal signal to PennDOT: Contact the municipality because it owns and maintains the signal.
- Expecting an immediate after-hours response: Customer Care Center submissions are not monitored outside Monday–Friday, 8 a.m.–4:30 p.m.; use the county office for urgent non-emergency issues and 9-1-1 for emergencies.
- Confusing 511PA with a maintenance report: PennDOT’s contact guidance identifies 511PA as a source for current traffic and travel conditions, not a substitute for filing a roadway-maintenance concern.
A practical example of a complete report
A useful routine report might identify the county and municipality, name the route, state the nearest cross street, and describe the defect’s exact position: for example, a pothole in the eastbound right lane just beyond an intersection, near a named bridge or interchange. If known, add the direction of travel and mile marker. Place the map pin on the defect, attach a safe photograph if one is available, and save the reference number after submission.
This format gives PennDOT both a geographic target and an observable description without asking the driver to approach the hazard or make assumptions about its cause.
Where to start
Use the official Report a Roadway Concern page for a routine PennDOT issue, or call 1-800-FIX-ROAD. Have the county, municipality, route or street, nearest intersection, landmark, and a concise description ready. Use the county office for urgent non-emergency conditions, 9-1-1 for emergencies or unsafe conditions, and the municipality for traffic-signal repairs.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
