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Bettesworth Construction
appliance troubleshooting

How to Turn On a Samsung Ice Maker

Samsung ice-maker controls vary by refrigerator. Find the right setting, check the status indicator and follow first-use guidance for your model.

By Bettesworth Construction Team 3 min read
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To turn on a Samsung ice maker, enable its ice-making setting on the refrigerator’s control panel or, on compatible models, in the refrigerator app. The exact button sequence depends on the model: most refrigerators should not display Ice Off, while Samsung Top Freezer models should display Ice On. Check your model’s manual before using a specific sequence.

Find the ice-maker control

Look on the refrigerator’s control panel for a setting labeled Ice Maker, Ice Maker Off, Ice Off or Ice On. On compatible Family Hub refrigerators, the setting may be available in Fridge Manager; some compatible models also offer ice-maker controls through SmartThings. The available controls vary by refrigerator. Samsung’s ice-maker troubleshooting guide describes these variations.

Enable ice production

Navigation-button display

For some models with a navigation panel, Samsung UK’s general instructions are to wake the display, navigate until the Ice Maker indicator blinks, select the on setting with the navigation controls, then wait about five seconds or confirm the selection. This is not a universal sequence; use your refrigerator’s manual to identify the correct controls. Samsung UK’s instructions explain the panel-specific steps.

Dedicated or touch control

If your refrigerator has a dedicated Ice Maker control, follow the manual for that model. Depending on the design, the control may be a touch setting or a button that you hold for about three seconds to toggle ice production. Do not assume that a long press applies to every Samsung refrigerator. Samsung UK’s control examples show why the exact panel matters.

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Samsung DA97-15217D Refrigerator Ice Maker Assembly (Replaces DA97-15217A) Genuine Original Equipment Manufacturer (OEM) Part
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Use an app when supported

If the refrigerator supports app controls, open Fridge Manager on Family Hub or the relevant refrigerator controls in SmartThings and check the ice-maker setting. The app route is model-dependent; if you cannot find the setting, use the control panel or consult the manual.

Check the status indicator

  • Most models: Ice Off should not be lit when the ice maker is enabled.
  • Top Freezer models: Ice On should be lit for ice production.
  • Models with two ice makers: Check each maker’s indicator separately; one may be off while the other is on.

Samsung documents the Ice Off and Ice On distinction and model variation in its US troubleshooting guide and Canada ice-maker guidance.

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Samsung DA97-15217A Assy Ice Maker
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What to do when using a new ice maker

After first turning on a new ice maker, allow it to run for 1–2 days, then discard the first 1–3 batches of ice. If the refrigerator has a connected water dispenser, Samsung also recommends dispensing water and discarding the first glasses. Follow the directions for your specific model. Samsung UK’s first-use guidance and its BESPOKE Dual Ice Maker instructions cover these steps.

If the setting is on but no ice appears

  1. Check that the ice bucket is fully seated.
  2. Check whether the freezer door and ice compartment close and seal properly.
  3. If the refrigerator still does not make ice, consult the model manual and Samsung support for model-specific troubleshooting.

A bucket that is not seated correctly or a compartment that does not seal can interfere with ice production even when the setting is enabled. Samsung lists these checks in its ice-maker troubleshooting guidance.

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Rank #3
SAMSUNG DA97-15217B Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part
  • This part is compatible with models including; RF28R7351SR/AA-00,RF28R7351SG/AA-00,RF25HMEDBSG/AA-00
  • Ice maker assembly DA97-15217B contains the complete ice maker and housing
  • Genuine Original Equipment Manufacturer (OEM) part. Compatible Brands: Samsung
  • This ice maker assembly (part number DA97-15217B) is for refrigerators
  • The assembly may include multiple parts; refer to your parts diagram for a complete list of parts included
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For BESPOKE Dual Ice Maker owners

Samsung states that each ice maker in the BESPOKE Dual Ice Maker provides 3 pounds of ice per day, or 6 pounds total when both are turned on. This figure applies to that specific model, not Samsung refrigerators generally. Samsung’s BESPOKE Dual Ice Maker instructions explain how to turn its makers on or off.

Quick Recap

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Samsung DA97-15217D Refrigerator Ice Maker Assembly (Replaces DA97-15217A) Genuine Original Equipment Manufacturer (OEM) Part
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Bestseller No. 3
SAMSUNG DA97-15217B Refrigerator Ice Maker Assembly Genuine Original Equipment Manufacturer (OEM) Part
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Ice maker assembly DA97-15217B contains the complete ice maker and housing; Genuine Original Equipment Manufacturer (OEM) part. Compatible Brands: Samsung
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  • 【Straightforward Installation】Designed for hassle-free DIY installation. Disconnect power and water supply before starting. If ice maker doesn’t work, check freezer temperature, water filter, thermostat, or water pressure
  • 【Important Pre-Purchase Verification】Please verify your refrigerator's model number before ordering. This part is model-specific, not universal. Compatible with major brands.If you find that it does not match your model, please contact us directly. We offer a three-month after-sales service
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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