To reset a Samsung refrigerator ice maker, find its Test button, press and hold it until you hear a chime, then reinstall the ice bucket securely. Button location and access vary by ice-maker design, so use the configuration guide below. If there is no chime or movement, Samsung’s ice-maker procedure calls for a two-minute power cycle before one retry.
Before you reset it
- Identify whether the ice maker is in the freezer door, a top or bottom freezer, or the refrigerator compartment. Some models have separate makers for cubed ice and Ice Bites.
- Use the Test button for the ice maker that is not working. The button’s position differs by model; consult the refrigerator’s manual if the layout does not match the descriptions below. Samsung notes that controls can vary between models and configurations (Samsung freezer-door ice-maker instructions; Samsung Canada ice-maker guidance).
- Do not keep pressing Test if the tray contains water or ice. Samsung warns that repeated tests can cause overflow or jam the ice maker (Samsung ice-maker troubleshooting).
Reset the ice maker by configuration
Freezer-door ice maker
- Remove the ice bucket. On older versions with a cover, remove the cover as directed by the manual.
- Find the Test button. Samsung places it near the bottom left on newer freezer-door assemblies and near the front left on older covered versions.
- Press and hold Test until the ice maker chimes.
- Reinstall the bucket, pushing it in until it clicks into place. An improperly seated bucket may trigger a flashing Ice Off indicator or another model-specific warning.
A single chime means the covered ice maker passed the test. Multiple chimes indicate that service is needed. If there is no chime and no movement, follow the power-cycle branch below. These instructions apply to the freezer-door designs in Samsung’s guide, not every Samsung refrigerator (Samsung freezer-door ice-maker instructions).
Top-freezer models
Remove the bucket if needed to reach the Test switch, press and hold the switch until the chime, then put the bucket back. If the ice maker gives no chime and does not move, power-cycle the refrigerator for two minutes and retry once (Samsung ice-maker reset guidance).
Bottom-freezer models
Lift out the ice bucket and look for the Test button on the front underside of the ice maker. Run the test, then return the bucket to its original position (Samsung bottom-freezer ice-maker guidance).
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- This Is An O.E.M. Authorized Part
- Fits With Various Samsung Brand Models
- Oem Part # Da97-15217A
- Country Of Origin: Korea, Republic Of (South)
Dual cubed-ice and Ice Bites makers
These are separate ice makers with separate Test buttons. Reach underneath and test the maker you want to troubleshoot; do not assume that testing one resets the other (Samsung dual ice-maker guidance).
Side-by-side or refrigerator-compartment layouts
For the specific refrigerator-compartment unit covered by Samsung’s configuration guide, the Test button is on the right-hand side. Treat that as model-specific guidance rather than a universal location; check the manual if your maker differs (Samsung ice-maker configuration guide).
Rank #2
- Fits Ice Maker
- Genuine OEM Part
- Replaces Part Numbers: DA97-15217A,DA97-15217B,DA97-15335A,DA97-12317A,DA97-12317B
If the ice maker does not chime or move
- Unplug the refrigerator or switch it off at the circuit breaker for two minutes.
- Restore power and allow the refrigerator to restart.
- Run the Test procedure once more, holding the button until a chime.
If it remains unresponsive after this retry, stop testing and contact Samsung support or arrange service. Do not repeatedly operate the test button, particularly when the tray contains water or ice (Samsung reset instructions; Samsung troubleshooting guidance).
What the test tells you
Samsung’s general troubleshooting guide says an ice-maker test takes about six minutes for a refrigerator-compartment maker and about 30 seconds for a freezer-compartment maker. At the end of the appropriate test, the water valve should hum and fill the tray. These durations describe the test procedure, not a guarantee about how quickly a batch of ice will be produced (Samsung ice-maker troubleshooting).
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Rank #3
- This part is compatible with models including; RF28R7351SR/AA-00,RF28R7351SG/AA-00,RF25HMEDBSG/AA-00
- Ice maker assembly DA97-15217B contains the complete ice maker and housing
- Genuine Original Equipment Manufacturer (OEM) part. Compatible Brands: Samsung
- This ice maker assembly (part number DA97-15217B) is for refrigerators
- The assembly may include multiple parts; refer to your parts diagram for a complete list of parts included
- One chime: The freezer-door ice maker covered by Samsung’s reset guide passed its test.
- Multiple chimes: Samsung advises seeking service.
- No chime or movement after a power cycle and retry: Stop and contact support or arrange service.
An ice-maker reset is not a refrigerator reset
The Test button runs a check on the ice-maker assembly; it does not reset the whole refrigerator. Samsung says it rarely recommends a full refrigerator reset except in specific troubleshooting circumstances. If Samsung directs you to do one, its general instructions are to disconnect power for about five minutes and then restore it. A whole-refrigerator reset is different from the two-minute power cycle used only when the ice-maker test has no chime or movement. Samsung warns that a full reset may erase error-code history and diagnostic information, so photograph any displayed error code first when possible (Samsung refrigerator reset guidance).
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.When to seek service
Contact Samsung support or a qualified service provider if the test produces multiple chimes, if the maker remains unresponsive after the specified retry, or if troubleshooting does not resolve the problem. A reset is one troubleshooting step, not a repair diagnosis. If a technician identifies a failed ice-maker assembly, verify the refrigerator’s full model number and confirm exact part compatibility before ordering; the instructions here do not identify a universal replacement part (Samsung troubleshooting guidance).
Quick Recap
Rank #4
- 【High quality】DA97-14474C assy tray ice is pollution-free, safe, hygienic, premium and highly durable materials guaranteed to exceed OEM specifications. The surface of the DA97-14474A ice bucket is smooth and easy to clean, not easy to residual odor or dirt, convenient for users to clean and maintenance. Size: 18.19in*10.24in*5.43in. Please compare the size with your ice bucket before purchasing.
- 【Part Number】DA97-14474C ice container compatible with samsung refrigerator. Part number: DA97-14474C, DA97-14474A, DA97-12604D, DA97-21040A, AP6034185, 4456005, PS9604454, EAP9604454, PS11766800, DA63-06925A. Please check before buying. Some of them look alike, but they 【NOT FIT】:DA97-14474B, DA97-14474D, DA82-01396A, DA82-01397A, DA97-13717A, DA97-14504A, DA97-14504C, DA97-12604A.
- 【Applicable Model】RF25HMEDBBC, RF25HMEDBWW, RF25HMIDBSG, RF263BEAEBC, RF263BEAESG, RF263BEAESP, RF263BEAEWW, RF263TEAEBC, RF263TEAESG, RF263TEAESR, RF263TEAEWW, RF265BEAESG, RF265BEAESR, RF26J7500BC, RF26J7500WW, RF26J7510SR, RF27T5201SG, RF27T5201WW, RF27T5241SG, RF27T5241SR, RF27T5501SR. All models are displayed in the details page, please click Ctrl+F to query.
- 【Easy to install】Just pull out the old one and replace ice container with the new one. When installing, pay attention to the condition of the distributor port. Keep it closed when not in use! The new DA97-12604D ice maker easily helps you solve the situation of no broken ice, no ice, cracks in the barrel body, auger breakage, thick ice is not easy to pull out and so on. The new barrel and auger are upgraded with high-strength materials for longer service life.
- 【After-sales service】Our DA97-14474A ice machine is manufactured by professional factories and workers, durable, easy to clean, not easy to damage, longer service life, and strive to solve the problem of ice machine for customers. In the process of use, if there is any problem, please tell me at the first time, this is the fastest way to solve the problem, I will solve it for you at the first time.
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