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For an active leak, stay clear of electrical hazards, close the home’s main water valve if it is safe and working, and call a plumber for repairs inside the house. For a basement sewer backup or blocked sewer service line, contact Toronto 311 as well as your landlord or superintendent if you rent. The City can investigate its side of the system; the property owner is responsible for private-side repairs.
What to do first during a plumbing emergency
If water is leaking or a pipe has burst
- Keep people safe. Do not enter standing water near electrical hazards. If there is immediate danger, contact emergency services.
- Shut off the home’s water if it is safe to do so. Toronto says the main valve is typically on the foundation wall where the drinking-water pipe enters the house, just before the meter. The valve may be stiff or inaccessible; do not put yourself at risk trying to operate it.
- Call a plumber for the interior repair. The City describes the pipe from the property line into the home as private. Its pipe leak or burst guidance says homeowners need a plumber to repair pipes in the home.
- If the shutoff valve will not work, call 311. Toronto says residents can request a water shutoff at the property line. Its page lists a staff arrival target of within two hours, says someone must be home to provide access, and notes a fee may apply. Confirm current timing and charges with 311; this is a City shutoff service, not a plumber’s response-time promise.
If a basement drain or sewer is backing up
- Tenants should notify the landlord or superintendent promptly. The property owner is responsible for private-side repairs.
- Contact Toronto 311 for basement flooding or a suspected blocked sewer service line. Toronto Water can investigate the municipal sewer and service line and determine whether the blockage is on the City or private side. The City says its investigation is within four hours, but heavy rain or high call volume can delay a visit. See Toronto’s backed-up drain and basement flooding guidance.
- Note the pattern, but do not assume the cause. A single fixture that will not drain points toward a private plumbing issue, according to the City. Multiple flooded homes on a street may indicate a municipal sewer blockage. Grease, wipes (including those labelled flushable), hygiene items, roots, damaged older pipes, and heavy rain are among the possible causes listed by Toronto.
- Arrange private repairs if the City side is clear. Toronto advises calling a licensed plumber when the problem is on private property. A working, accessible cleanout may be needed for the City’s investigation; ask 311 what access is required.
Who is responsible: the City or the property owner?
Responsibility changes at the property line. For water service, Toronto says the City owns the section from the street to the property line, while the homeowner is responsible for the pipe from the property line into the home. That split determines who should investigate and pay for a repair. A plumber can address private interior pipes; contact 311 if a City-side water shutoff or investigation is needed.
For a sewer backup, call 311 so Toronto Water can investigate the municipal sewer and service line before authorizing major private excavation or replacement. If the blockage is private, the property owner must arrange and pay for the repair. A tenant should report the issue to the landlord or superintendent rather than commissioning substantial work without the owner’s direction.
How to choose an emergency plumber in Etobicoke
Emergency service advertisements can help identify firms to contact, but claims of 24/7 service or Etobicoke coverage do not establish current availability, licensing, response time, workmanship, or price. Confirm the details for your address and situation before approving work.
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#1 Best Overall
Sale
Dyfizer 5 PCS Plumbing Repair Tools Kit, Angle Stop Wrench & Puller
- USEFUL 5 - PIECE PLUMBING TOOL SET: This practical kit contains an angle stop wrench, angle on wrench, compression sleeve puller and 2 sheets of P240 sandpaper. It provides all needed items for compression angle stop replacement and compression ring removal, saving you the trouble of purchasing individual tools separately for plumbing maintenance work
- PRACTICAL DUAL - WRENCH DESIGN: The Angle Stop Wrench fits 15/16'' and 5/8'' standard nuts; the Angle On Wrench features threaded ends compatible with 3/8'' or 1/2'' MPT compression outlet threads. Matched for valve repairs and general household and professional plumbing maintenance jobs
- PIPE - FRIENDLY SLEEVE REMOVAL: Made for 1/2 - inch copper fittings, this puller removes frozen & corroded ferrules without cutting pipes or damaging walls and supply lines. It reshapes crimped copper and fits tight spaces for sink, toilet and dishwasher valve repairs
- FUNCTIONAL SANDPAPER FOR PIPE SURFACE TREATMENT: Two pieces of P240 - grit sandpaper effectively clear rust, dirt and residues on pipe ends to enhance sealing performance. It can be cut freely into different sizes and reused during plumbing repairs
- STABLE ANTI - CORROSION CONSTRUCTION: Both wrenches and compression sleeve puller adopt corrosion - resistant surface treatment. Made of tough and wear - resistant materials, they stand up to frequent use in residential maintenance and professional plumbing applications
- Verify the licence. Toronto requires a licence for contracting to install or repair plumbing. Ask for current City of Toronto licence information and check it through the City’s business licence information. The City’s Plumbing & Heating page explains the licensing requirement.
- Confirm service for your exact location. Ask whether the contractor is accepting calls now and covers your Etobicoke address—not just the broader area.
- Ask about timing and fees before dispatch. Confirm the callout or dispatch charge, after-hours terms, and the arrival window the firm can actually commit to. Treat advertised response times as claims, not guarantees.
- Get the proposed work in writing. Ask for the diagnosis, repair options, written scope, estimate, and any additional charges before authorizing work. Keep the invoice and any photos or reports.
- For sewer work, establish whether 311 has been contacted. A contractor should be willing to account for the City’s investigation and distinguish municipal from private responsibility before recommending substantial excavation or replacement.
- Ask about warranty and insurance. Request the repair warranty terms and evidence of insurance, and compare those details alongside the estimate and scope.
There is no verified local ranking or reliable published comparison of Etobicoke emergency callout prices to rely on here. Compare contractors on current licence status, confirmed availability and timing, charges, diagnosis, written scope, warranty, insurance, and willingness to distinguish City-side from private-side problems. If you have a complaint about a tradesperson, Toronto says you can make it through 311.
Quick Recap
Best Value
Angle Stop Wrench Kit, 1/2" Compression Sleeve Puller, Pro Plumber Wrench
- 【ALL-IN-ONE 8PCS PLUMBING SET】Complete 8-piece plumbing repair kit includes angle stop wrench, 1/2" compression sleeve puller, professional plumbers wrench, sandpaper, work gloves and storage bag for all residential & commercial pipe maintenance.
- 【DUAL-SIZE MULTI-NUT FIT】Dual-action adjustable wrench fits 15/16"& 5/8" nuts plus 3/8"/ 1/2" MPT angle stop threads, works in tight gaps without removing surrounding pipes.
- 【NO-SCRATCH FERRULE REMOVAL】This compression sleeve puller safely extracts frozen, rusted, corroded compression rings & ferrules without scratching copper pipes or wall surfaces.
- 【HEAVY-DUTY ANTI-RUST STEEL】Wrenches and puller forged from high-carbon anti-corrosion steel with tight non-slip jaws for steady torque and long service life.
- 【PORTABLE WATERPROOF STORAGE】All plumbing tools fit neatly in lightweight waterproof bag, perfect for DIY home repairs & on-site jobs for professional plumbers.
Rank #4
iCrimp PEX Crimping Tool Kit with Clamps, Cinch & Removal Tool for 3/8"-1"
- 「UNIVERSAL」This tool meets ASTM 2098 standard will work with stainless steel clamps from any manufacturer to make PEX connections from 3/8-inch to 1-inch. It can also be used to cinch single ear hose clamp, as long as the ear’s length & width is within the opening range of the jaws.
- 「2-IN-1 CINCH & REMOVE」New design makes it be a multi-function tool which can cinch clamps and remove the clamps from pipe to allow re-using the pipe fittings, cost-effective and convenient.
- 「DURABLE」The cinch&remove tool is constructed of durable high-quality steel with forging process to ensure integrated mechanical property and long service life, and inside of the jaw is processed with Wire EDM Cutting to ensure the precision.
- 「EASY USE」It’s easy to switch cinch and remove function.And the ratcheting design and self-release mechanism makes the cinch effortless. The tool is factory-adjusted with no requirement for calibration tool.
- 「ALL-IN-ONE」Get everything you need for PEX pipe installation in one portable package, it includes 1pc of cinch & remove tool, 1pc of Pex cutter, 20pcs of 1/2-inch clamps and 10pcs of 3/4-inch clamps.
Rank #3
Quick Repair Plumbing Tools Kit – Angle Stop Wrench with 1/2 in Compression Sleeve Puller,Professional Plumbers Wrench for Compression Rings, Nuts & Angle Stops,4-Way Utility Key
- COMPLETE 4-PIECE PLUMBING WRENCH KIT – Comes with an angle stop removal tool, a 1/2-inch compression sleeve puller, an adjustable plumbers wrench, and a 4-way multi-functional utility key. Perfect for installing or removing compression rings, nuts, and angle stops – even on frozen or corroded valves
- 2-IN-1 PLUMBERS WRENCH – The adjustable jaw works with 15/16" and 5/8" sizes, while the wrench fits both 3/8" and 1/2" MPT compression outlets. The sleeve remover is designed specifically for 1/2-inch copper water compression sleeves
- VERSATILE UTILITY KEY – This quick repair plumbing wrench kit works on angle stops, straight stops, compression rings, and nuts. Ideal for bathroom sinks, kitchen faucets, garden hoses, cabinets, elevators, gas lines, and even light train or electrical work – one tool, countless uses
- SAFE COMPRESSION SLEEVE PULLER – Removes 1/2-inch copper compression sleeves (ferrules) without scratching your wall, pipe, or supply line. A true pipe-saver for replacing leaky ferrules quickly
- 4-WAY MULTI-FUNCTIONAL UTILITIES KEY – Features 4 built-in shapes (2 squares, 1 triangle, and 1 key shape) to work as a practical wrench and screw turner. Ideal for valves on electric, water, gas, train, cabinet, and elevator systems. Note: Not suitable for some radiator types
Rank #2
6 Pcs Plumbing Tools Kit with Angle Stop Wrench & Compression Sleeve Puller
- 【All-in-One Angle Stop Valve Repair Kit】Easily replace compression angle stops and remove stubborn compression rings with complete tools and step-by-step guidance. Perfect for DIYers and professional plumbers alike—no need to purchase tools separately. This kit includes an angle stop wrench, compression sleeve puller, sandpaper, and a durable storage bag
- 【2-in-1 Multi-Functional Plumbers Wrench】Built with a dual-action design for improved grip and maximum torque. The wrench fits 15/16" & 5/8" nuts, while its threaded end works with 3/8" and 1/2" MPT compression outlet threads. Versatile, reliable, and built for all angle stop valve repair jobs
- 【Wall & Pipe-Safe Ferrule Removal】Safely remove worn, corroded 1/2" copper compression sleeves without damaging walls, copper pipes, or supply lines. Engineered for frozen and corroded angle stop valves, this puller ensures clean, damage-free removal every time
- 【Complete Accessories & Portable Storage】Included sandpaper removes rust and buildup for a tight, leak-free seal. All tools store neatly in a heavy-duty storage bag—compact, organized, and ready for emergency plumbing repairs
- 【Professional Heavy-Duty Build】Constructed with high-strength, corrosion-resistant materials for long-lasting professional performance. Designed to handle frozen, corroded, and stuck angle stop valves with consistent, dependable results
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