MarketSharp

What it is

MarketSharp is a paid, cloud-based CRM for contractors, remodelers, and home improvement professionals. It manages leads, accounts, contacts, schedules, documents, and photos, with search and filtering for customer records. Sales tools include automated follow-ups, nurture campaigns, opportunity tracking, and repeat, referral, and targeted direct-mail marketing. Production features cover workflows, task scheduling, job status, job costing, and commission tracking. Customizable dashboards and reports show sales, production, lead sources, and other business measures. Credit, debit, and ACH payments are supported, with the payment experience described as PCI-compliant. A mobile app gives field teams customer and job details, appointments, quotes, and payment collection. Data sharing includes a QuickBooks connector and API. Packages include unlimited technical support and staff training, storage up to 5 GB per user, and defined onboarding allowances. Texting overages cost $0.05 per message.

Who it suits. It suits contractor and remodeling businesses managing customer records, sales follow-up, production workflows, reporting, and field activity. The stated sweet spot is 1 to 15 users.

Verdict

MarketSharp covers customer management, marketing, project operations, payments, and reporting in one cloud CRM. Its support, onboarding, storage, and texting terms should be reviewed alongside the annual plan and per-user charges.

Plans and prices

From MarketSharp's own pricing page, checked 9 Oct 2026. Every plan

What the maker publishes

Company history

The company says the software was first developed in 1988 and was officially taken to market by a group of home improvement professionals in 1996. source

Customer management

The platform includes lead, account, and contact management, searching and filtering, scheduling, and document and photo management. source

Founded

1988 source

Integrations

The pricing comparison lists a QuickBooks connector and an API for data sharing, while the integrations page says customers can contact MarketSharp to learn about apps and integrations. source

Intended customers

The features FAQ identifies 1 to 15 users as MarketSharp’s sweet spot and suggests its sister company for larger contracting businesses looking to scale. source

Mobile

MarketSharp describes a mobile app for field teams to access customer and job information, manage appointments, create quotes, and collect payments. source

Payments

MarketSharp says its payment feature supports credit, debit, and ACH payments and describes the experience as PCI-compliant. source

Privacy and data

The privacy policy says data entered into its services is not publicly accessible and identifies MarketSharp as a data processor for customer data users enter or import. source

Product

MarketSharp is an all-in-one, cloud-based CRM for contractors, remodelers, and home improvement professionals. source

Project management

The software supports production workflows, task scheduling, job status tracking, job costing, and commission tracking. source

Reporting

Customizable dashboards and reports let contractors review sales, production, lead sources, and other business metrics. source

Sales and marketing

MarketSharp offers automated follow-ups and nurture campaigns, sales opportunity tracking, and repeat, referral, and targeted direct-mail marketing tools. source

Storage and onboarding

All packages include up to 5 GB of free data storage per user, up to three hours of dedicated onboarding, and up to four hours of data-conversion onboarding; additional services may incur fees. source

Support

All packages include unlimited technical support and unlimited staff training, and the support page lists phone support, a dedicated MarketSharp expert, and online help resources. source

Texting limit

Texting overages are subject to a $0.05 per-message fee. source