Hyphen CRM

What it is

Hyphen CRM is a cloud-based customer relationship management system made for home builders. It tracks relationships with both homebuyers and real-estate agents, automatically bringing contact details from a builder’s website into the system. Teams can add notes, send emails, log calls, and manage sales and marketing tasks for each contact. A timeline lays out activities and dates in the new-home sales process, helping users follow prospects through their buyer journey. Campaign tools support newsletters, email communications, and drip campaigns, while templates support personalized messages. Reporting shows email opens and clicks, plus traffic, source, and influence information segmented for homebuyers and agents. Hyphen CRM integrates with Hyphen HomeFront Sales and BRIX Sales, and its product page lists lead generation and integration with Hyphen HomeSight visualization software. It runs on Android, iOS, and the web. Pricing is on request through a demo request and sales contact.

Who it suits. It suits home builders managing homebuyer and real-estate-agent relationships, sales activity, and marketing campaigns. Teams needing web and mobile access, buyer portals, selections, budgets, schedules, and trade-partner management may also consider it.

Good

Captures website contacts automatically
Tracks buyer and agent relationships
Includes campaign and email templates
Reports opens, clicks, traffic, and influence
Runs on Android, iOS, and web

Watch for

Pricing is available only on request
Designed specifically for home builders
Cloud-based service requires online access

Verdict

Hyphen CRM brings builder-focused contact management, sales timelines, campaigns, and segmented reporting into one cloud service. Its integrations and multi-platform access support teams handling both buyers and real-estate agents, while pricing requires a sales conversation.

Plans and prices

Plan	Price	Billed
Hyphen CRM	—	—

From Hyphen CRM's own pricing page, checked 2 Oct 2026. Every plan

What the maker publishes

Analytics: Reporting shows who opens and clicks emails and campaigns, with traffic, source and influence reports segmented for homebuyers and real-estate agents. source
Campaigns: Integrated campaign management supports newsletters, email communications and drip campaigns. source
Campaigns: Users can create and manage newsletters, email communications, and drip campaigns within the CRM. source
Company: Hyphen Solutions says it was founded in 1999 and provides software for the residential construction industry. source
Company scale: Hyphen Solutions states that more than 126,700 users are supported across its network. source
Email analytics: Reporting shows who opens and clicks emails and campaigns. source
Email marketing: Users can create personalized newsletters and communicate with contacts using templates. source
Founded: 1999 source
Founded: 1999 source
Founded: 1999 source
Headquarters: Dallas, Texas, United States source
Headquarters: Dallas, Texas, United States source
Headquarters: Dallas, Texas, United States source
Hosting: Hyphen CRM is identified as cloud-based. source
Integrations: Hyphen CRM integrates with Hyphen HomeFront Sales and BRIX Sales tools. source
Integrations: The product page describes real-time integrations across Hyphen’s software suite, and its FAQ names Hyphen HomeFront Sales and BRIX Sales tools as CRM integrations. source
Intended users: Hyphen describes the CRM as tailored to home builders and designed for workflows involving both homebuyers and real estate agents. source
Lead capture: It automatically pulls customer contact information from a builder’s website into Hyphen CRM. source