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appliance care

Dishwasher Buildup, Soap Scum, and Odor: A Homeowner’s Maintenance Guide

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If your dishwasher smells sour, leaves cloudy film on glasses, or has gray-brown residue around the door and filter, do not start by blaming the machine. Start by cleaning it in the right order. Most dishwasher buildup comes from one of four places: food soil trapped in the filter, grease and detergent residue inside the tub, hard-water minerals, or dirty water backing up through the drain connection.

The practical fix is straightforward: empty the dishwasher, clean the filter, wipe the gasket and dispenser, clear the spray arms, inspect the drain area, then run a cleaning cycle with white vinegar, citric acid, or a commercial dishwasher cleaner. Use baking soda only as a separate deodorizing step, not mixed with vinegar in the same cycle.

On our kitchen remodels and service punch lists, we see the same pattern often: the homeowner has run three vinegar cycles, but the filter is packed with soft food debris or the drain hose is installed in a way that lets sink water wash back into the dishwasher. Cleaning helps, but it will not solve a system problem. This guide covers both: how to clean the dishwasher and how to read what the buildup is telling you.

First, Identify the Type of Buildup

Before you grab a cleaner, look at the residue. The appearance and smell will usually tell you where to focus.

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White, Chalky Film

White haze on the tub, racks, glasses, or heating element is usually mineral scale from hard water. Hard water contains minerals such as calcium and magnesium. When those minerals combine with detergent residue and heat, they can leave a cloudy or crusty film. In hard-water homes, this can show up even when the dishwasher is mechanically sound.

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Hard-water film is often worst on glassware, around the detergent cup, along the bottom of the stainless tub, and near spray-arm openings. If the residue feels gritty or chalky when rubbed between your fingers, treat it as mineral scale.

Gray, Brown, or Greasy Slime

Greasy residue usually points to food soil, oil, or detergent that is not being fully rinsed away. The likely causes are a dirty filter, blocked spray arms, too much detergent, water that is not hot enough, or short wash cycles that are not keeping up with the load.

This type of residue often collects along the lower door edge, gasket folds, filter screen, and the sump area at the bottom of the tub. If you cook with a lot of oils, butter, cheese, or sauces, check the filter every 2 to 4 weeks instead of waiting for a smell.

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Sour, Musty, or Sewage-Like Odor

A sour smell can be old food trapped in the filter or gasket. A sewage-like smell deserves more attention. That can point to a drain issue, an air gap clogged with debris, a missing or improper high loop in the drain hose, or dirty sink/disposal water flowing back toward the dishwasher.

If you see standing water, dirty water returning after the cycle, or residue that reappears immediately after cleaning, stop adding cleaners and inspect the drain path. Chemical cleaners will not fix a kinked hose, clogged disposal inlet, weak drain pump, or bad installation.

Tools and Materials You Need

Most dishwasher cleaning is a 45- to 75-minute maintenance job, including the wash cycle. Hands-on time is usually 15 to 25 minutes unless the filter and spray arms are heavily packed.

  • Rubber gloves
  • Microfiber cloths or soft rags
  • Soft toothbrush or nylon detail brush
  • Dish soap
  • Small bowl or cup
  • Toothpick, wooden skewer, or plastic pick for spray-arm holes
  • White vinegar, citric acid crystals, or commercial dishwasher cleaner
  • Baking soda for a separate deodorizing cycle if needed
  • Flashlight for the sump and under-sink drain area

Do not use wire brushes, scouring pads, metal picks, bleach, harsh drain chemicals, or abrasive powders inside the dishwasher. Those can damage filters, stainless finishes, seals, racks, and pump components. If your home has a septic system, use cleaners labeled septic-safe and avoid dumping harsh drain chemicals into the dishwasher system.

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Step-by-Step: How to Clean the Dishwasher Properly

The order matters. Running cleaner through a dishwasher with a clogged filter is like mopping a floor before sweeping it. You may improve the smell for a day, but the problem will come back.

1. Empty the Dishwasher and Pull the Lower Rack

Remove all dishes and utensils. Pull out the lower rack so you can reach the filter, spray arm, and drain area. If your dishwasher has a removable utensil basket, remove that too and wash it in the sink with dish soap.

Use a flashlight to inspect the bottom of the tub. Remove obvious debris such as labels, glass chips, seeds, bones, twist ties, and food scraps. Be careful around broken glass. If you suspect glass in the sump, wear cut-resistant gloves and remove pieces slowly.

2. Remove and Clean the Filter

Most newer dishwashers have a manual filter in the bottom of the tub. It is commonly a cylindrical or round assembly that twists counterclockwise and lifts out, though the exact design varies by manufacturer. If you are unsure, look up the model number before forcing it. The model tag is often on the door edge or tub frame.

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Rinse the filter under warm running water. Use a soft brush and a small amount of dish soap to remove greasy deposits. Avoid wire brushes, scouring pads, or anything rough enough to damage the mesh. If the filter has two pieces, separate them only if the design allows it, then reinstall them in the correct locked position.

For heavy-use kitchens, clean the filter every 2 to 4 weeks. For lighter-use households, monthly is usually enough. If you rarely scrape plates, run short cycles, or wash greasy cookware often, use the shorter interval.

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3. Wipe the Door Gasket, Door Edges, and Detergent Cup

The lower door edge is one of the dirtiest areas in many dishwashers because it may not get flushed as aggressively as the tub. Wipe the rubber gasket, bottom lip of the door, detergent dispenser, rinse-aid cap, and corners with a damp microfiber cloth and a little dish soap.

Pay attention to folded gasket areas. Food residue can sit there long enough to sour. If the gasket is cracked, loose, gummy, or flattened, cleaning will not restore the seal. A leaking or damaged gasket should be replaced before it becomes a cabinet or flooring problem.

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4. Clear the Spray Arms

Spin the lower spray arm by hand. It should rotate freely without scraping the rack, filter, or tub. If the arm is removable, take it out according to the manual and rinse it in the sink. Use a toothpick, wooden skewer, or plastic pick to clear clogged spray holes. Do not enlarge the holes with a drill bit or metal tool.

Spray-arm clogs can cause a dishwasher to look dirty even after a full cycle. If only the top rack is coming out dirty, check the upper spray arm, rack-mounted water tube, and any rear docking connection. If only one side of the dishwasher is washing poorly, a blocked spray-arm bearing or split spray arm may be the issue.

5. Inspect the Drain Area

Look at the sump area beneath the filter. Remove loose debris, then confirm the filter sits properly when reinstalled. A filter that is not locked in place can let food soil circulate through the pump and spray arms.

If there is standing water above the filter after a completed cycle, do not keep running cleaner. A small amount of water below the filter may be normal on some models, but visible standing water in the tub can mean a clogged filter, blocked drain hose, clogged disposal connection, failed pump, or installation problem.

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6. Run the Cleaning Cycle

For routine residue and odor, place 2 cups of white vinegar in a dishwasher-safe bowl or measuring cup on the lower rack. Run a normal cycle with heat dry turned off and no detergent. The vinegar should be in a container, not poured directly into the bottom at the start, so it disperses during the wash instead of draining away too early.

For heavier hard-water film, citric acid is often more effective. A common manufacturer-backed method is to place 3 to 4 ounces of citric acid crystals in the detergent cup, run a normal cycle, then run a second normal cycle with regular detergent. This helps remove mineral deposits, hard-water film, stains, soap residue, and food soil.

Commercial dishwasher cleaner tablets are the simplest option for monthly maintenance. Many are designed to target limescale, mineral buildup, grease, odor-causing residue, pump and filter areas, spray arms, tub surfaces, and internal hoses. Read the label. Some cleaners descale but do not disinfect the dishwasher or drain pipes.

7. Use Baking Soda Only If Odor Remains

If the dishwasher still smells after cleaning the filter and running a cleaner cycle, sprinkle 1 cup of baking soda across the bottom of the empty tub and run a short hot cycle. This is a deodorizing step, not a substitute for cleaning the filter or correcting drainage problems.

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Do not mix baking soda and vinegar in the same cleaning container and expect a stronger result. They react with each other quickly. Used separately, each has a job: vinegar or citric acid helps with mineral and residue removal, while baking soda can help with lingering odor.

Vinegar, Citric Acid, or Dishwasher Cleaner?

The right cleaner depends on the problem. Vinegar is inexpensive and useful for light residue, but it is acidic and should not be overused. Citric acid is a strong choice for hard-water scale. Commercial cleaners are convenient and often designed for internal areas homeowners cannot reach.

Cleaning option Best for Typical 2026 DIY cost Time required Notes
White vinegar Light film, mild odor, routine freshening About $1-$3 per cycle 1 normal cycle Use 2 cups in a dishwasher-safe container; heat dry off; do not overuse.
Baking soda Deodorizing after cleaning About $1-$2 per cycle 1 short hot cycle Use separately after the main cleaning cycle if odor remains.
Citric acid crystals Hard-water scale and chalky white film Usually a few dollars per treatment 1 citric-acid cycle plus 1 detergent cycle Use 3-4 oz in the detergent cup, followed by a normal detergent cycle.
Commercial dishwasher cleaner tablet Monthly maintenance, grease, mineral buildup, odor residue About $1.50-$8 per use 1 cycle Affresh-style 6-count packs commonly price around $8.98, or about $1.50 per tablet, with local variation.

For most homes, a monthly commercial cleaner or vinegar cycle is enough. For hard-water homes, monthly citric acid or a descaling cleaner may be more appropriate. If white film comes back within a week, test the water hardness instead of endlessly increasing detergent or cleaner.

Fix the Conditions That Cause Soap Scum and White Film

Cleaning removes buildup. Maintenance prevents it from returning. The main variables are water temperature, detergent dose, rinse aid, water hardness, and cycle selection.

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Check Water Temperature

Dishwasher wash water should reach at least 120 degrees Fahrenheit for detergent to work properly. If the appliance is far from the water heater, the first fill may start lukewarm because cooled water sits in the pipe between uses.

A simple habit helps: run the kitchen sink hot water until it is fully hot, then start the dishwasher. This is especially useful in larger homes, additions, or kitchens located a long pipe run from the water heater. If the sink takes 60 to 90 seconds to get hot, the dishwasher is dealing with that same delay.

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Do not raise a water heater casually above safe household settings. Scald risk is real, especially with children, older adults, and guests. If delivery temperature is inconsistent, have the plumbing and water heater setup evaluated.

Use the Right Amount of Detergent

More detergent does not mean cleaner dishes. Too much detergent can leave residue, especially in soft water. Too little detergent can fail in hard water or heavy soil loads. Follow the dishwasher and detergent instructions, then adjust based on water hardness and load soil.

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If you use pods, make sure they are not sitting in a wet dispenser before the cycle starts. A damp dispenser can cause premature dissolving or clumping. Store detergent in a dry cabinet, not under a sink with chronic moisture.

Fill and Adjust the Rinse-Aid Reservoir

Rinse aid helps water sheet off dishes instead of drying in droplets. That reduces spotting and cloudy residue, particularly in hard-water areas. If glassware is coming out spotted but otherwise clean, check the rinse-aid level and setting before assuming the dishwasher is failing.

Most dispensers have an adjustable setting. If dishes are wet and spotted, increase it one step. If you see blue-tinted residue or excessive slickness, reduce it. Give the adjustment several cycles before judging the result.

Stop Overusing Short or Eco Cycles

Short and eco cycles have their place, but they can leave residue when loads are greasy, heavily soiled, or packed tightly. A normal or heavy cycle gives the machine more time, more heat, and more water action to break down oils and detergent residue.

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On job sites where a homeowner reports recurring dishwasher odor, we ask about cycle habits. A dishwasher used mostly on short cycles, with plates barely scraped, will need more frequent filter cleaning and periodic hot maintenance cycles.

Check the Drain, Air Gap, and Garbage Disposal Connection

A dishwasher is part appliance, part plumbing system. If the drain path is wrong or restricted, residue and odor will keep coming back no matter how carefully you clean the tub.

Clean the Air Gap If You Have One

Many kitchens have a small metal or plastic fitting on the countertop or sink deck near the faucet. That is the dishwasher air gap. It helps prevent dirty sink water from siphoning back into the dishwasher. If it clogs with food debris, you may see water spill from the cap, smell odors, or get dirty residue in the dishwasher.

To clean it, remove the cap and cover, clear visible debris, and rinse the internal parts if accessible. Do not force brittle plastic parts. If water continues to discharge from the air gap during dishwasher draining, the hose between the air gap and disposal or drain tailpiece may be clogged.

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Air-gap parts are usually inexpensive. In 2026, dishwasher air-gap products commonly range from about $10 to $250, with many chrome or stainless replacement units around $12 to $16. Labor is what changes the project cost, especially if the under-sink piping is crowded or corroded.

Confirm the Drain Hose High Loop or Code-Required Air Gap

If there is no countertop air gap, the dishwasher drain hose should typically be routed in a high loop under the sink according to the appliance instructions and local code. Some jurisdictions require an air gap. Others allow a high loop when properly installed. Local plumbing code controls, and remodel work may require correction during permitted kitchen updates.

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The high point of the hose should be secured near the underside of the countertop or sink deck, not lying low in the cabinet. A low or sagging drain hose can allow sink or disposal water to flow back toward the dishwasher.

Watch the Garbage Disposal Connection

If a dishwasher was installed with a new garbage disposal and never drained properly afterward, the disposal knockout plug may still be in place. That is a common installation miss. The dishwasher hose connects to a nipple on the disposal, and the internal plug must be removed when that inlet is used.

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Also check for a clogged disposal inlet, kinked drain hose, or hose crushed behind the dishwasher. If the drain problem started after flooring, cabinet, or countertop work, the appliance may have been pushed back against the hose.

Hard Water: When Cleaning Is Not Enough

If chalky film returns quickly, test the water. A basic water-hardness test strip kit is inexpensive and gives you a number instead of a guess. Hardness is commonly reported in grains per gallon or parts per million. The higher the number, the more likely you are to see scale on glassware, faucets, shower doors, water heaters, and dishwasher interiors.

For occasional scale, a monthly citric-acid or descaling cycle may be enough. For recurring scale across the house, consider a broader water treatment conversation. Options include point-of-use treatment for the dishwasher supply in limited cases, a whole-home softener, or a conditioning system depending on the water chemistry and homeowner preference.

Do not keep increasing detergent to fight hard water without checking results. Too much detergent can become part of the film problem. In hard water, rinse aid, proper water temperature, and a descaling schedule usually matter as much as detergent quantity.

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What It Costs in 2026

Routine dishwasher cleaning is one of the cheaper home maintenance tasks. The bigger costs show up when buildup is a symptom of a failed part, poor installation, or replacement-age appliance.

Work type Typical 2026 cost When it makes sense
DIY cleaning materials About $3-$20 per cleaning event Routine odor, light film, filter cleaning, mild scale.
Commercial cleaner tablet About $1.50-$8 per use Monthly maintenance or convenient descaling.
Air-gap part About $10-$250; common finishes often $12-$16 Damaged, clogged, mismatched, or missing air-gap assembly where required.
House-cleaning deep clean visit Commonly $100-$300 per visit; $45-$75+ per cleaner-hour Kitchen deep clean, but many cleaners only handle basic removable parts.
Dishwasher repair About $70-$600; most homeowners spend $160-$300 Drain, pump, inlet valve, heating, motor, leak, or control issues.
Dishwasher replacement About $540-$2,175 installed; national average around $1,200-$1,360 Repeated failures, major part costs, leaking tub, old inefficient unit.

If the dishwasher is under 7 years old and the issue is residue, start with cleaning and diagnosis. If it is 10 to 15 years old, noisy, leaking, rusting racks, failing to heat, and repeatedly leaving dirty water, replacement may be more practical than stacking repair bills.

Maintenance Schedule That Actually Works

A dishwasher does not need constant attention, but it does need predictable maintenance. This schedule works for most occupied homes.

  • Every load: Scrape plates, remove labels from jars, avoid blocking spray arms, and run the appropriate cycle for the soil level.
  • Every 2-4 weeks: Clean the filter in heavy-use homes, homes with greasy cooking, or homes where dishes are not well scraped.
  • Monthly: Run a dishwasher cleaner, vinegar cycle, or descaling cycle depending on water conditions and odor.
  • Quarterly: Inspect spray-arm holes, rack wheels, gasket condition, detergent cup, and rinse-aid level.
  • Annually: Check the under-sink drain hose, air gap, disposal connection, shutoff valve, and visible supply line.

After kitchen remodeling, flooring work, countertop replacement, or appliance replacement, run a test cycle and inspect below the sink. Confirm the drain hose is not kinked, the supply line is not weeping, and the dishwasher is level and secured. Small installation issues can show up later as odor, residue, leaks, or door alignment problems.

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When to DIY and When to Hire a Pro

DIY is appropriate for normal film, odor, filter debris, light hard-water scale, clogged spray-arm holes, and basic air-gap cap cleaning. A careful homeowner can handle those tasks with gloves, a soft brush, cleaner, and 30 minutes of hands-on work.

Call an appliance technician or plumber if there is standing water after cycles, drain backup into the tub, water spilling from the air gap repeatedly, leaks under the dishwasher, swelling cabinet panels, a kinked or inaccessible drain hose, repeated error codes, or a pump that hums without draining. Call an electrician if there is a burning smell, tripped breaker, tripped GFCI, flickering power, melted plug, or any sign of overheating.

Permit rules vary by city and county, but kitchen plumbing and electrical modifications are not casual maintenance. Replacing a cleaner tablet is maintenance. Reworking a dishwasher drain, adding an air gap, changing a shutoff valve, relocating an outlet, or modifying hardwired electrical may fall under local code requirements. During remodels, inspectors often look closely at dishwasher drain protection, supply shutoffs, GFCI protection where required, and proper appliance installation.

Best Value
Affresh Dishwasher Cleaner, Deep-Clean for All Dishwashers, 12 Month Supply
  • HELPS POWER AWAY SMELLS created by odor causing bacteria, foggy limescale and mineral deposits hiding deep inside the dishwasher’s pump, filter, tub, valve, drain, washer arms and recirculation hoses to help optimize appliance performance.
  • USE WITH OR WITHOUT DISHES. Unlike other brands, affresh dishwasher cleaner is safe to use while running a full load.
  • TRUSTED BY APPLIANCE EXPERTS. Backed by over 100 years of appliance innovation, affresh is the dishwasher cleaner brand recommended by Whirlpool, Maytag, KitchenAid, Amana, and JennAir.**
  • SAFER FOR PEOPLE. SAFER FOR PLANET. Affresh dishwasher cleaner is EPA Safer Choice Certified and is septic safe.
  • NO MESSY POWDERS OR LIQUIDS. Affresh tablets are clean, convenient and powerful.

From a construction standpoint, the biggest mistake is treating every dishwasher complaint as an appliance problem. Sometimes the dishwasher is just where the symptom appears. The cause may be hard water, cold hot-water delivery, a bad drain connection, a clogged disposal inlet, or installation that never met the manufacturer’s instructions.

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Common Mistakes That Make Buildup Worse

Do not pre-rinse every dish until it is spotless, then run a weak cycle with too much detergent. Modern detergents need soil to work against, but the dishwasher still needs food scraps removed. Scrape plates well; do not use the dishwasher as a garbage disposal.

Do not ignore the rinse-aid reservoir. Many homeowners chase spots with vinegar when the rinse-aid setting is empty or too low. That is especially common in hard-water homes.

Do not pour drain cleaner into the dishwasher. Harsh chemicals can damage seals and components, and they do not solve mechanical restrictions. If the machine is not draining, inspect the filter, drain hose, air gap, disposal connection, and pump path.

Do not run repeated vinegar cycles every few days. Vinegar is acidic. Used occasionally, it can help with residue. Overused, it may be hard on rubber components and certain finishes. If scale returns that quickly, test the water and address the cause.

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Do not forget the underside of the door. The tub may look clean while the lower door lip is holding the odor source. Wipe it by hand.

Bottom Line

To clean a dishwasher well, remove debris first, clean the filter, wipe the gasket and door edges, clear the spray arms, inspect the drain area, and then run the right cleaner for the residue. Use vinegar for light buildup, citric acid for hard-water scale, commercial cleaner for convenient monthly maintenance, and baking soda only as a separate deodorizing step.

If buildup keeps coming back, widen the diagnosis. Check water temperature, detergent amount, rinse aid, water hardness, spray-arm movement, air-gap condition, drain hose routing, and disposal connection. A dishwasher is tied into the home’s plumbing, water quality, and electrical system. When those pieces are right, the appliance has a fair chance to do its job.

Frequently Asked Questions

How often should I clean my dishwasher?

Run a cleaning or descaling cycle about once a month if you notice odor, film, or hard-water deposits. Clean the filter every 2 to 4 weeks in heavy-use homes, especially if you cook greasy foods or do not scrape plates well.

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Is vinegar safe for cleaning a dishwasher?

White vinegar can be used occasionally for light film and odor. Use about 2 cups in a dishwasher-safe container on the lower rack, run a normal cycle with no detergent, and turn heat dry off. Do not overuse vinegar because it is acidic.

What removes hard-water buildup best?

For heavy white scale, citric acid is often more effective than repeated vinegar cycles. Use 3 to 4 ounces of citric acid crystals in the detergent cup, run a normal cycle, then follow with a normal detergent cycle.

Why does my dishwasher still smell after cleaning?

Persistent odor usually means food debris remains in the filter, gasket, spray arms, or drain area. If the smell is sewage-like or dirty water returns to the tub, inspect the air gap, drain hose high loop, disposal connection, and drain pump path.

When should I call a pro for dishwasher buildup?

Call a pro if there is standing water, drain backup, leaks, repeated error codes, burning smell, tripped breaker or GFCI, or residue that returns immediately after cleaning. Those symptoms can point to plumbing, pump, valve, heating, or electrical problems.

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Quick Recap

Bestseller No. 1
Affresh Dishwasher Cleaner, Mess-Free Deep-Cleaning Tablet, 6 Month Supply
Affresh Dishwasher Cleaner, Mess-Free Deep-Cleaning Tablet, 6 Month Supply
NO MESSY POWDERS OR LIQUIDS. Affresh tablets are clean, convenient and powerful.; SAFE FOR ALL DISHWASHERS, all makes and models.
$8.98
SaleBestseller No. 3
Cascade Platinum Dishwasher Cleaner, 3 count
Cascade Platinum Dishwasher Cleaner, 3 count
Simply toss it in your empty dishwasher and run a cycle—just like Cascade ActionPacs; Use once a month to help keep your machine sparkling
$5.48
Bestseller No. 5
Affresh Dishwasher Cleaner, Deep-Clean for All Dishwashers, 12 Month Supply
Affresh Dishwasher Cleaner, Deep-Clean for All Dishwashers, 12 Month Supply
NO MESSY POWDERS OR LIQUIDS. Affresh tablets are clean, convenient and powerful.; SAFE FOR ALL DISHWASHERS, all makes and models.
$17.99

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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