What it is
Zapo CRM organizes leads, contacts, and deals in a visual pipeline, with lead alerts and tools for emailing, calling, and texting contacts. Its roofing page presents the platform as CRM software for roofers managing prospects. Call Assistant can record and transcribe calls, categorize and summarize them, and extract contact details. Reporting covers lead funnels, deal and call metrics, and ROI calculations for Zapo marketing spend. The Loop integration sends value data from the CRM to Zapo Ads to help optimize campaigns for valuable leads. Customers can import information from other applications using CSV files. Zapo CRM is available on Android, iOS, and web, but currently only to Zapo customers; no public release date is stated. A free plan and free trial are listed, alongside a pricing note of From £49/mo. Calls, recording, transcription, Call Assistant, SMS, and call and data storage can incur metered usage fees.
Who it suits. It suits roofing businesses and other local businesses managing prospects, deals, and customer communications. Availability is limited to Zapo customers.
Good
- Visual pipeline organizes leads, contacts, and deals
- Call Assistant extracts key contact data
- Reporting covers funnels, deal metrics, and call metrics
- CSV imports are supported
Watch for
- Currently available only to Zapo customers
- Calls and related services may incur metered fees
- Call and data storage may incur metered fees
Verdict
Zapo CRM combines lead tracking, communication, and reporting, with a roofing-focused page for contractors. Confirm access eligibility and potential usage charges before relying on its listed free plan or trial.
Plans and prices
| Plan | Price | Billed |
|---|---|---|
| Plus | — | — |
| Pro | — | — |
| Standard | — | — |
From Zapo CRM's own pricing page, checked 4 Oct 2026. Every plan
What the maker publishes
- AI calls
- Call Assistant records, transcribes, categorises and summarises calls and extracts key contact data. source
- Audience
- Zapo describes its mission as helping local businesses find and win new customers. source
- Availability
- Zapo CRM is currently available only to Zapo customers, with no public release date stated. source
- Communications
- Users can email, call and send SMS messages to contacts from the platform. source
- Company history
- The company says its founders launched Get Work in February 2018 as a lead generation service for roofing contractors. source
- Data import
- The maker says customers can import data from other applications using CSV files. source
- Founded
- 2018 source
- Headquarters
- Jubilee House, East Beach, Lytham St Annes, FY8 5FT, United Kingdom source
- Lead and deal management
- The CRM manages leads, contacts and deals, with a visual deal pipeline and lead alerts. source
- Privacy
- Zapo says it is committed to protecting privacy and identifies Zapo Limited as the data controller in its privacy policy. source
- Purpose
- Zapo CRM is a lead management platform for small businesses to nurture leads into paying customers. source
- Reporting
- Reporting includes lead funnels, deal metrics, call metrics and ROI calculations for Zapo marketing spend. source
- Roofing
- The roofing page describes it as free CRM software for roofers to manage prospects and grow sales. source
- Support
- The maker directs users to its help centre or team chat for assistance. source
- Usage charges
- Calls, call recording and transcription, Call Assistant, SMS, call storage and data storage can incur metered usage fees. source
- Zapo integration
- Loop sends value data from Zapo CRM back into Zapo Ads to help optimise campaigns for valuable leads. source