Loop

What it is

Loop is a platform for running a concrete plant across orders, planning, dispatch, invoicing, quality control, fuel management, audits, and production tracking. Its CRM lets sales teams customize stages and review process analyses from a computer or phone. Planning and dispatch coordinate trucks, pumps, and demand while connecting with plant, ERP, or management systems, GPS, delivery-note printing, messaging apps, and notifications. A control panel shows truck progress and unauthorized stops in map or schematic views. The branded customer app provides real-time delivery tracking and delivery history. Messaging, SMS, and WhatsApp automations can send order-stage updates. The Quality Control module follows samples through laboratory testing and creates statistical analyses and customer certificates; it requires an active module and user permission. Loop says it handles migration and integration. Android, iOS, web, and API access are listed, with pricing available on request.

Who it suits. It suits concrete companies coordinating plant operations, dispatch, quality work, sales, and customer delivery updates. Teams planning a platform migration may value the stated migration and integration service.

Verdict

Loop brings concrete-plant operations, logistics, customer communication, and quality records into one platform. Schedule the free demo to discuss plan details, integrations, and module access.

Plans and prices

From Loop's own pricing page, checked 8 Oct 2026. Every plan

What the maker publishes

API

Loop provides an API documentation collection for its software. source

Customer app

The customer app can use the concrete company’s branding and lets customers track deliveries in real time and view delivery history. source

Data hosting

The privacy policy says personal data is hosted on servers in Brazil and the United States, with international transfers using standard contractual clauses or entities applying the EU-US Data Privacy Framework. source

Data migration

Loop says it will carry out the necessary migration and integration of a plant’s operations to its platform. source

Demo

The homepage invites visitors to schedule a free demo. source

Dispatch

Dispatch planning connects with the plant, ERP or management system, GPS, delivery note printing, messaging apps, and notifications. source

Headquarters

Indaiatuba, São Paulo, Brazil source

Logistics

The control panel monitors truck progress and unauthorized stops, with schematic or map views. source

Messaging

Loop says its messaging and SMS system informs customers about delivery events, and its WhatsApp automations can send personalized updates at each order stage. source

Migration and integration

Loop says it will carry out the migration and integration needed to move a concrete plant’s operation to its platform. source

Module availability

The Quality Control guide says a company needs Quality Control active in its plan and users need the relevant permission to use the module. source

Operations

The platform lists orders, planning, dispatch, a control panel, invoicing, quality control, fuel management and audits. source

Planning and dispatch

The planning and dispatch tools cover trucks, pumps and demand planning, with integration to plant systems, ERP or management systems, GPS, delivery note printing, messaging apps and notifications. source

Product

Loop describes itself as a platform for managing an entire concrete plant in one place. source

Quality control

Loop’s documentation says its Quality Control module tracks concrete samples through laboratory testing and produces statistical analyses and customer certificates. source

Sales and CRM

Its CRM lets users customize sales stages and access sales process analyses from a computer or cell phone. source

Sales CRM

Its CRM lets concrete businesses manage and customize their sales process and view sales analysis from a computer or phone. source

Security

Loop’s privacy policy says it restricts personal data access to authorized personnel and uses technical measures to prevent loss, misuse, alteration, unauthorized access, and theft. source